In the Home Center sidebar menu, select Views > Suspended Billing.

Use View Options to choose criteria to refine or filter the information appearing in the view. For general information about using View Options, see Setting View Options.

Key Fields

Display Billings Suspended By

 By default, billings suspended by you are displayed in the list. You can change this option to view billings suspended by another employee or all employees.

To see the data that meets your selection criteria, click Apply View.

Suspended Billing

Applies to:  Home Center

A suspended billing is an unposted invoice. The Suspended Billing view lists all suspended billings, either manually suspended by a user at your firm, or automatically suspended by AMS360. Why is a billing suspended?ClosedYou might suspend an invoice because you do not have all of the information to complete it; or you might ask a new employee to suspend an invoice so a more experienced person can verify the information before it is posted.  

AMS360 will automatically suspend a billing that was not completed due to a system interruption such as a temporary power failure or loss of network connection.

Key Fields

By

The employee who suspended the billing.

Date Suspended

Date the billing was suspended.

Source

Indicates how the suspended billing originated. Click the link to open the suspended billing. You have the option to modify, post, cancel, or re-suspend the invoice. More...ClosedThe Sources of suspended billings are:
- Standard Billing
- Binder Billing
- Replace Binder Billing
- Invoice Corrections
- Online Posting
- Daily Process
- Commission Statement
- Posting
- User Control
- Policy
- Billing Cance
- Change Company
- Change Personnel
- NPR
- Correction Cancel
- Post Future
- Global Change Personnel
- Void Invoice

Notes

Additional information that was entered when the billing was suspended. Usually this is the reason why the billing was suspended.

By default, views and lists are limited to 100 items per page. In some Views you can choose to see more items, do any of the following, if available:

    • Use the arrows at the bottom of the page to view additional pages.*

    • Set the Max # of Records Returned field to a value greater than 100 in View Options.*

    • Use View Options to filter the results of your search.

For more information, see How to Sort Lists and Setting View Options.

*Not available for all lists.

Would you like to...

Click the link in the Source column for the appropriate billing. The original Invoice data entry form opens where you can post, cancel, or suspend the invoice again. More...

Since a suspended billing is not posted, it cannot be voided. A suspended billing that is no longer needed should be cancelled.

  1. Click the link in the Source column for the appropriate billing to open the Invoice data entry form.
  2. Click the Invoice Cancel icon.
  3. Click the Cancel & Close button on the Invoice Form Closing form.

Click the link in the Source column for the appropriate billing. When you click a system-generated suspended billing, a message appears stating that posting will be restarted. The original invoice form is not displayed.

On the toolbar, click Export All. All items on all pages of the list are exported to Excel.

 

The export process retrieves the information from the database. If items have been added or changed since you refreshed the view, some information in the export file could be different from what you see in the grid.