Receipt Void and Move Receipt

You can use the Receipt Void form to void a posted receipt. You may need to void a receipt if the item was returned unpaid by the bank or a receipt was applied to the wrong customer.

 

You must have security access to void receipts. Separate security settings exist for both voiding a receipt on a posted and unposted deposit.

You can use the Move Receipt form to move a receipt to another bank from within the Bank Deposit data entry form. The Move option is only available for receipts that are not included on a posted deposit.

Void a Receipt

  1. Open the appropriate center associated with the receipt.
  2. Find the desired bank or payor (customer, broker, company, etc.) of the receipt.
  3. Select the Register view from the sidebar menu and locate the receipt to be voided.
  4. Proceed to the next step based on the status of the receipt to be voided:

You must have security access to void a receipt.

  1. Click the Void icon. The Receipt Void form appears.
  2. Complete the Receipt Void form options, as appropriate.
  3. Click the Post icon.

You must have security access to void a receipt on an unposted deposit.

The receipt exists on an unposted deposit. You must first delete the receipt from the deposit before being able to void the receipt.

  1. Click OK to acknowledge the message. This closes the message and the Receipt View form.
  2. Open the appropriate bank account in the Bank Center associated with the receipt.
  3. Click Views > Deposits from the sidebar.
  4. Find the unposted deposit (Status = Unposted) containing the receipt to be voided, by clicking the appropriate date link in the GL Date column.
  5. Find the receipt in the Receipts Available for Deposit section grid, and then click Delete.
  6. Click the Save or Save and Close icon.
  7. Go back to the Register view in the appropriate center and locate the receipt to be voided.
  8. Click the Void icon. The Receipt Void form appears.
  9. Complete the Receipt Void form options, as appropriate.
  10. Click the Post icon.

You must have security access to void a receipt on a posted deposit.

  1. Click the Void icon. The Receipt Void form appears.
  2. Complete the Receipt Void form options, as appropriate.
  3. Click the Post icon.

Move a Receipt

The Move option is only available for receipts that are not included on a posted deposit.

  1. Launch the form from one of these two access points:
    • On the Bank Center, select the  Register view from the sidebar menu. Locate the receipt you would like to move. Click the Move icon in the Actions column (if available). The Move Receipt form opens.
    • From the Receipts Available for Deposit section in the Bank Deposit data entry form, click Move in the grid for the receipt you would like to move. The Move Receipt form opens.
  2. From the Move Receipt To Bank list, select the correct bank to which this receipt applies.
  3. Click the Post icon. You return to either the Bank Center Register view, or to the Bank Deposit form, depending on the access point you used to launch Move Receipt. The receipt no longer appears.

See the topic Receipt - Move Receipt Form Sections.

If the receipt being voided is attached to an Account Current Statement or to a Commission Statement, posting the Receipt Void form displays a message asking if you want to create a copy of the statement set to "Ready to Pay" status. Click OK if you need a copy of the statement to attach to a different transaction. Clicking Cancel means that no copy of the statement is created.

 

If you answer Cancel to the message, the invoices are still available to be included when building another statement but the statement is not automatically created for you.

 

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