Change Password

These instructions apply to regular AMS360-specific logins, not Vertafore Single Sign- On (VSSO). For Help with changing a VSSO password, click Forgot Password (from the login screen) and use the instructions in the Change account password and security questions topic in VSSO Help.

Passwords are a critical part of a good security system. To effectively manage system security, AMS360 expires passwords every 60 days, requiring each user to enter a new password to continue system access. The structure of the password is also important. The rules for creating a user password in AMS360 are described below.

 

New passwords cannot be the current password, or any of the previous 24 passwords you've used.

Type of a new password follows the same rules as required in initial Employee Setup:

  • Passwords are case-sensitive
  • Does not contain the Login ID
  • A minimum of 7 and a maximum of 30 characters in length
  • Include characters in at least 3 of the following 4 groups:
  • Uppercase character
  • Lowercase character
  • Numeric character
  • Symbol (Symbols include any special character such as !, @, or # available on your keyboard.)

The Change Password form is triggered when the password expires at the 60-day mark. When the form is initiated:

  1. Type in your expiring password.
  2. Type in your chosen new password making sure it conforms to the password rules.
  3. Re-type the new password as verification.
  4. Click OK.

You can also create a new password at any time you choose. To access the Change Password form:

  1. On the 360 Toolbox menu, click User Settings and Tools >Change Password.
  2. Use the steps in the Change on Password Expiration section in this topic to change your password.

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