Show When Employee Assigns Download

Note: This update represents only a portion of the AMS360 24R1 release. Please navigate to AMS360 2024 R1 Release Notes to review other enhancements and fixes that were part of this release.

When processing a download after assigning it through the download assignment utility, the entered-by-personnel field on the activity will display the name of the individual who assigned the download.

1. Follow the download assignment workflow steps listed on the Customer Policy and Assignment Help page.

2. Navigate to the customer center and search for the customer that was assigned a download.

3. In the "View" section on the left side panel, select the "Activity" view.

   1. If you do not see this view, follow the directions on the User Options Help page to enable it.

4. In the "Activity" view, the short name of the user who assigned the download will appear in the "By" column, while the entire user name will appear in the"Entered By" section of the activity.