Error When Voiding a Large Direct Bill Entry (DBE)

An error that occurred when voiding a Direct Bill Entry (DBE) statement (due to its large file size) has been fixed.

PREVIOUSLY:

When voiding a large Direct Bill Entry (DBE) statement, a time-out occurred before the statement could be voided due to it having too many rows. Because of the way DBE statements work, invoice voids were not processed individually but in a single transaction. When a timeout or other error occurred, the entire transaction was rolled back, resulting in no way to void the statement.

NOW:

A new system has been implemented so that users will not be affected by timeouts or other errors. Direct Bill Entry statements now process each invoice individually instead of in a single transaction. In addition, the process provides a retry button for individual invoices that were not processed, changes the statement status to "Voided" once all invoices have been voided, and implements a message that reminds users to not run reporting during an ongoing voiding process.