Agency Platform > How To > Work with Diary Items > Set Priority

Set Diary Priority

  1. Click in the task area.
  2. Point to Priority, and then click the appropriate priority:
    • Critical
    • Normal
    • Low

If you are familiar with the priority settings used in ImageRight, the priorities in Vertafore Agency Platform's WorkSmart integration equate in the following manner:


Critical = 0-2 in ImageRight

Normal = 3-5 in ImageRight

Low = 6-9 in ImageRight

Diary items with a critical priority are displayed in the Work Queue with the indicator denoting a critical task. Tasks marked as a low priority appear with the indicator.

 

 

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