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Troubleshooting the DocDesigner Add-In
The AMS360 DocDesigner provides the ability to easily create and manage Schedules, Proposals and Summaries by using the AMS360 Add-In in Microsoft Word 2007 and greater. If you do not see the AMS360 Add-In in Word, use the following troubleshooting guide
The AMS360DocDesigner Add-in is a COM Add-in in Word.
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Click the Microsoft Office Button >Word Options>Add-Ins.
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Add-ins and application extensions are categorized as follows:
Name
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What is this?
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Active Application Add-ins
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Lists the extensions that are registered and currently running in your Office program.
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Inactive Application Add-ins
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Lists the add-ins that are present on your computer but are not currently loaded.
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Document Related Add-ins
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Lists template files that are referenced by currently open documents.
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Disabled Application Add-ins
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Lists add-ins that were automatically disabled because they are causing Office programs to crash.
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The AMS360DOCDesigner Add-in should be listed under the Active Application Add-ins.
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If the AMS360DocDesigner is Inactive, see Enable Installed Add-Ins, below.
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If the AMS360DocDesigner is Disabled, see Verify Disabled Add-Ins, below.
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Click the Microsoft Office Button > Word Options > Add-Ins.
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In the Add-ins box, identify the add-in that you want to enable. Note the Add-in type located in the Type column.
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In the Manage box, select the Add-in type that you noted above. Click Go.
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Select the checkbox for the Add-in you want to enable. Click OK.
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Click the Microsoft Office Button . Click Word Options.
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Click Trust Center > Trust Center Settings > Add-ins.
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These settings are not selected by default unless you work in an organization where your Information Technology (IT) Administrator changed the defaults.
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Require Application Add-ins to be signed by Trusted Publisher
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Disable notification for unsigned add-ins
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Disable all Application Add-ins (may impair functionality)
None of these options should be selected unless set by an IT Administrator. Selecting one of these settings could disable the AMS360 DocDesigner Add-In. Please see your IT Administrator for assistance.
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Click the Microsoft Office Button . Click Word Options > Add-Ins.
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In the Manage box, select Disabled Items. Click OK.
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Select the Add-in you want to enable. Click OK.