This feature, or some fields and options described, might not be available depending on your settings, security rights, or platform package. |
The AMS360 Renewal Management feature set is a paperless means of tracking your agency's renewal workflow. Use the Renewal List Tool to set up and assign a list of renewals, as well as the expiring policies themselves, to responsible employees.
Once assigned, the renewal list appears on the My Renewals tab of the assignee's User Center, in the Renewal Lists section.
Once assigned, each policy renewal appears on the My Renewals tab of its assignee's User Center, in the My Expiring Policies section.
The criteria available for creating a Renewal List is similar to those available for creating an Expiration/Renewal Report - including customer name, policy term, policy number, company name, agency service group, and other details.
You can access the Renewal List Tool to create a new list or to view the settings of an existing list.
To create a new list, you must be authorized to access the Menu - Toolbox: Renewal List Tool in Security Group Setup.
Take one of the following actions to access the tool:
Select the Renewal List Tool from the Toolbox menu in any center.
Select Renewal List Tool from the Toolbox menu on any data entry form.
To create a new list, you must be authorized to access the Menu - Toolbox: Renewal List Tool in Security Group Setup.
Take one of the following actions to access the tool:
Select the Renewal List Tool from the Toolbox menu in any center.
Select Renewal List Tool from the Toolbox menu on any data entry form.
Follow these steps to access the Renewal List Tool to view an existing Renewal List:
From your User Center, click the My Renewals tab.
Expand the Renewal Lists section, if necessary, by clicking the section header.
Click the link in the Expiration Date column for the list you want to view. The Renewal List Tool opens with selection fields in view-only mode.
You must have security authorization to access the My Renewals tab.
The employee who receives the renewal list and/or assigned renewals must have security authorization to access the My Renewals tab in order to view the assigned list or renewals. For more information, see the Workflow: Use Renewal Management Features topic.
Fields/Groups/Options |
What is this? |
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Expiration Date Range |
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Customer Selection |
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Basic Policy Selection |
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Company |
Active and inactive companies and writing companies appear in the lists. |
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Renewal List Options |
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Run List |
Click this button to create the list. The Report Status dialog box opens to indicate list progress. When the list is complete, the dialog box closes. Results appear in the Selected Policies grid, and your criteria selections are disabled. If your criteria generated no results, the criteria selection fields remain enabled. You may continue to modify your selections until results are generated. |
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Selected Policies |
This grid contains the policies that fit your criteria. The Policy Assign To column indicates which policies will be assigned to your selected employee. If an expiring policy is already assigned to an employee, it will not automatically re-assign to your selected Policy Assign To employee, and it will not be duplicated. To re-assign a policy you must use the Re-Assign Expiring Policies form through the My Renewals tab. To sort the grid, click the header of the appropriate column (e.g. Policy #, Eff Date, Exp Date). To reverse the sort order, click the same column header. |
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Send to Responsible Employee |
After you have created the list, click this button to save the list and display it in the responsible employee's User Center > My Renewals tab > Renewal Lists section. If a list has not yet been created, you will receive an error message. To enable the Send to... button, you must first click Run List to create a Renewal List. If you have just created a Renewal List for another employee, click this button to send the list to the responsible Renewal List recipient. He or she can then work the list from the User Center > My Renewals tab by assigning the expiring policies to responsible employees. To view the list, the responsible employee must refresh their User Center. |
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Send to "Assign To" Employee |
After you have created the list, click this button to save the list and:
If a list has not yet been created, you will receive an error message. To enable the Send to... button, you must first click Run List to create a Renewal List. If you have just created a Renewal List for which you are responsible, click this button to immediately distribute assigned expiring policies. To view the list, the responsible employee must refresh their User Center. To view the expiring policies, the Policy Assign To employee must refresh their User Center. |
Column |
What is This? |
Policy # |
The policy number. |
Eff Date |
This is the effective date for the policy |
Exp Date |
This is the expiration date for the policy. |
Customer |
The customer name. |
Origin |
Indicates the source of the policy in the system:
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Company |
Name of the Company entered on the Create New Policy form. |
Description |
Data appears as entered in the Basic Policy > Description field of the Policy form. |
Exec |
Name of the Executive employee assigned to the policy. |
Rep |
Name of the Representative employee assigned to the policy. |
Broker |
Name of the Broker assigned to the policy, if applicable. |
Bill Method |
The billing method for this policy (Direct Bill or Agency Bill). |
Assign To |
Name of the employee who will be assigned to the renewal of this policy. |
Assign Date |
Date that current Assign To employee was assigned this renewal, if already assigned. Otherwise the date is the current system date. An expiring policy is assigned to an employee's User Center > My Renewals tab through one of the following workflows:
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Run Date |
Date that the renewal was first added to a list. |
Stage |
Message indicates the progress or renewal status of the expiring policy. |
Column |
What is This? |
Policy # |
The policy number. |
Eff Date |
This is the effective date for the policy |
Exp Date |
This is the expiration date for the policy. |
Customer |
The customer name. |
Origin |
Indicates the source of the policy in the system:
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Company |
Name of the Company entered on the Create New Policy form. |
Description |
Data appears as entered in the Basic Policy > Description field of the Policy form. |
Exec |
Name of the Executive employee assigned to the policy. |
Rep |
Name of the Representative employee assigned to the policy. |
Broker |
Name of the Broker assigned to the policy, if applicable. |
Bill Method |
The billing method for this policy (Direct Bill or Agency Bill). |
Assign To |
Name of the employee who will be assigned to the renewal of this policy. |
Assign Date |
Date that current Assign To employee was assigned this renewal, if already assigned. Otherwise the date is the current system date. An expiring policy is assigned to an employee's User Center > My Renewals tab through one of the following workflows:
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Run Date |
Date that the renewal was first added to a list. |
Stage |
Message indicates the progress or renewal status of the expiring policy. |
After you create and distribute a Renewal List, the recipients can view the list and/or expiring policies assigned to them. For more information, see View Tabs > My Renewals section of the User Center topic.
For information about the Renewal Management workflow in AMS360, see the topic Workflow: Use Renewal Management Features.
To view animated demonstrations of the Renewal Management feature set, see the topic Show Me What's New in version 2.1.
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