What's New in BenefitPoint 2021 R1

January 15, 2021

Vertafore is pleased to release BenefitPoint 2021 R1. With each release, we are incrementally improving and updating BenefitPoint to provide you with the best possible experience.

Throughout the release notes, the following symbols identify features that were developed based on your feedback and enhancement requests:

Your Feedback

Ideas Submission

The BenefitPoint 21R1 release includes significant backend upgrades to our infrastructure and database technologies, which will pave the way for modernizing the application and delivering more impactful enhancements. These upgrades are also the first phase of migrating away from Internet Explorer as our only supported browser, and will allow us to begin the work of supporting Chrome, Firefox, and Edge.

An important part of an infrastructure upgrade is removing outdated technologies that are no longer utilized. The following portions of BenefitPoint identified to be outdated and unused, and therefore have been decommissioned:

  • The API versions of BrokerConnect 2.1 and 3.1 (these version were already deprecated)

  • Vision (Applied) integration capabilities


If you encounter problems or have questions concerning this release, Vertafore offers the following helpful resources:

  • Click the new Help link in the footer to access BenefitPoint Help.

  • Search the Knowledge Base on My Vertafore.
  • Create a Case at My Vertafore.


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