Carrier Credential Format
This information is to assist users getting “Invalid credentials” when rating or submitting, and with initial setup for carrier credentials.
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Carriers can change the format of the credentials used to access their websites without any notice to Vertafore.
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Carrier support should always be the first contact.
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Not all carriers provide or have credential formatting available.
Carrier | username | PAssword | Agency code |
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1st Auto & Casualty | Same as their agency code |
Must be a minimum eight characters. Must include at least three of the following:
Cannot include the username. Will expire every 90 days. Cannot reuse the same password twice. Cannot reset the password more than one time per day. |
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AAA Auto Club Group |
Six characters long. 'A' (upper or lowercase) followed by five digits |
The password the user enter in PL Rating should be identical to the one the user uses to log on to www.aciaagent.com. Password must include eight characters. Must include at least three of the following:
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AAA Carolinas *previously TMIC - The Members Insurance Company | Email address |
Between eight (8) to 16 characters, Must include at least three of the following:
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Seven digits usually beginning with 1. Do not input the parent code which starts with an ‘A’. |
AAA Insurance |
The Producer Code (Agency ID or Agency Code) followed by a hyphen then the Sub Producer Code (Agent ID or Agent Code) |
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Acceptance Insurance | Agency Code: - xxx-xx-xxxx | ||
Acuity | Must be a minimum of five characters. |
These requirements are driven by PCI 4.0 standards and Acuity’s Security and IT departments, to ensure the protection of our systems and assets.
Note: these new requirements will adhere to a 12-month password expiration period (so, one password change every 12 months). |
Minimum of four characters. Assigned to the agency by Acuity. |
Adirondack Insurance Exchange | Can be alpha or numeric (varies based on the agency). |
Must be a minimum of 12 characters, with have no spaces. Must include at least three of the following:
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Seven digits. The first number will vary |
Adriana's Club Kemper Auto | Must be a minimum of eight characters. |
Must be a minimum of eight characters. Must include all of the following:
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Seven numbers |
AIC (Agency Insurance Co.) |
Typically the first letter of the first name and the entire last name (ex. cdunnavant). If that ID is already used by another person, then a number will be added to the end (ex. cdunnavant1). |
Cannot include your agency code, user id or name. Must be a minimum of eight characters. Must include at least three of the following:
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five digit number, including leading zeroes needed to make the code five digits. |
Alinsco (formerly Empower) | |||
Allegany | Username is your email address. |
Must not start or end with a whitespace character. Must be between 10- 50 characters. Must include the following:
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three or four digit number. This is your agency code plus one or two letters at the end. |
Allied Trust |
Usually first three initials of the first and last name. Example: Beth Curry would be 'betcur', although this may not always be the case. |
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Allstate |
The username can be either: The seven digit agent number “A2XZZZZ”. or The staff ID (if the user has one) which starts with “S" with the next two letters being the state abbreviation the staff is in.
NOTE: The majority of Allstate usernames begin with an alpha character, usually “a”, and usually followed by five numeric characters,(but could be an alphanumeric combination.) |
Allstate passwords are now "passphrases". Passphrases will not enforce complexity rules. Must be between 16 - 127 characters. Maximum of three repeating characters will be allowed. For example, repeating characters in words such as sleep, book etc. would be permissible, but aaaa or bbbb would be blocked. A similar rule will be in place for sequences such as abcde or qwerty and numeric sequences such as 1212 123123. Commonly used, expected or compromised words such as your name, NTID and 'Allstate' will be blocked, so select your words carefully. |
Agent ID in Alliance. (Ex: A212345 would be entered in Agency Code field as A212345) must be entered as either the last five digits of the Alliance agent number OR the full seven digit number. |
American Access |
Between 3-50 characters. Set by carrier tech support when account is created and cannot be changed. |
Must be a minimum of eight characters. Must include the following:
Must not match the last four passwords. |
First four digits are the main agency code. The second set of four digits are unique to the agency and increment starting at 1. Both sets of numbers are zero padded. The last two characters are the state abbreviation. |
American Traditions |
Must be two letters followed by four numbers. The most frequent being "AF####" |
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AmShield Insurance Company (formerly American Shield) |
Must be a minimum of eight characters. Most include the following:
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AmWins | Six (6) - 15 characters |
Must be between eight (8) -15 characters. Cannot match username; Should include:
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Six digits |
Anchor General Trident RT | Generally a six digit number | ||
Andover INow (formerly Andover) |
6-64 characters, consisting of lowercase letters with optional numbers. No special characters, including spaces or dashes. |
Minimum of eight characters. Must include the following: • A lowercase letter • An uppercase letter • A number No parts of your username Password can't be the same as your last 4 passwords. |
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Arbella` |
Must be between six (6) - 20 character. Case sensitive. Can only include the following:
No special characters allowed. Cannot be the same as the username. |
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Aspen | Case sensitive |
Use PL Rater Key found on Aspen's website at https://agents.aspenmga.com/UserProfile.aspx A long alphanumeric code. *DO NOT USE PASSWORD FOR ASPEN SYSTEM |
four numeric digits |
Aspire (formerly Greenpath) | Must be nine digits | ||
Assurance America |
Typically is identical to the agency code: Two character state abbreviation followed by four or five digits. Example: TX1234 |
Typically a two character state abbreviation followed by four or five digits. Example: TX1234 |
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Austin Mutual | Maximum of 30 letters |
Must be between one (1) - 12 alphanumeric characters. |
Numeric only. Must be seven digits and begin with 0 or 1. |
Auto-Owners | Email address |
Must be between 10 -128 characters, and cannot include more than two repeating characters. Must include the following:
Cannot include username. |
Numeric only. May or may not include dashes. |
Badger Mutual | Must be a minimum of six digits, and alphanumeric. | ||
Bankers Insurance Group | Maximum of 20 characters. | Must be a maximum of 50 characters. | Maximum of seven numbers. |
Berkshire Hathaway GUARD Insurance |
Minimum of five characters. Must include letters. |
Must be a minimum of eight characters. Must include the following:
Can also include the following special characters: ! # $ % & ( ) * + , - . / : ; = ? @ [ \ ] ^ _ ` { | } |
Eight characters. |
Bluefire RTR Portal
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Your corporate code. includes nine characters and ends in 00 for rating. |
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Bristol West (formerly Foremost Auto) |
The credentials entered in PL Rating should match the login information entered in the Bristol West Rater. Can be uppercase or lower case. The first two digits represent the state:
Have agents call 888-888-0080 ext 48595 for additional help. |
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Buckeye Insurance Group |
Must be a minimum of six characters. Must include the following:
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Cabrillo Coastal | Maximum of 50 characters. |
Must be between eight (8) - 64 characters. Must include the following:
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Maximum of six characters |
California Automobile Ins (part of Mercury Insurance) |
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Must be between four and six characters. If four characters are entered, then the value must be a valid agency code provided by Mercury to the agency(validated in the Mercury webservice). If six characters are entered, then the first two characters must be the state code ( 04 for CA ) and the last 4 characters are the agency code. |
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Capital Ins. Group (CIG) |
Must be between five (5) - 20 characters Uppercase letters, lowercase letters, numbers, and special characters are not required .
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Must be between six (6) - 20 characters Cannot match username Should use upper and lower case with at least one letter, one number, and one symbol. |
Five digits. |
Casco / Ohio Mutual / United Mutual |
5-8 characters in length |
Minimum of eight characters (no max character limit). At least three of the following:
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Must be seven numerals, and can begin with zero (0). |
Celina |
FirstNameLastName/ AgencyCode |
Must be a minimum of eight characters. Must include at least three of the following:
Must pass Active Directory strength policy. Must not contain any parts of the users name. |
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Central |
First four character of the agency short name. Five character Agency Code. Three numbers assigned to the login. |
Must be between eight (8) - 30 characters. Must include the following:
The only special characters allowed are: @, #, $. Must not contain your User ID, first name, or last name. A password may notbe repeated within six previous password changes. |
Five digits. Leading digit is your region code.
The agency code will be the fifth through ninth position in the User ID. Example: User Id: ABCD01234001; Agency Code:01234 |
Chubb Masterpiece |
Five digit number. Sub-Producer code is an additional three digit number that is only required if the producer has been assigned one. If the agent has a Sub-Producer code they would enter the the five digit agency code and three digit Sub-Producer code as an eight digit number. |
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Cincinnati |
Five digit number. Cannot contain a dash (-). |
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Clearcover | Email address |
Must be a minimum of eight characters. Must include at least three of the following types of characters:
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Columbia Mutual | Minimum of six characters. | ||
Commonwealth | Minimum of four alphanumeric characters. |
Minimum of six characters. Must include the following:
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Three of four alphanumeric characters. |
Connect Banner
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Six digit number. | ||
Consumers |
The username should exactly match what is in the name drop down on the login page on Consumers site. If they can’t find the username, then these fields will be blank and the agents will have to enter them before the quote can be issued. |
Four digits. | |
Co-operative Insurance Companies | Email address |
Must be 12 characters. Must include the following:
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Three digits |
Countryway | Nine digits |
Must be 12 characters. Must include the following:
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Three digits |
CSE | Any value as long as it is unique; what you would use to log into SPInn. | 6 - 8 characters with a combination of upper and lower case, numbers, and special characters; what you would use to log into SPInn. |
five digits (dash) five digits (##### - #####) |
Cumberland |
Minimum of 8 characters Must include the following:
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Seven digits | |
Cypress | Starts with CTL followed by seven numbers |
Must be between eight (8) - 14 characters. Must include at least six letters and one number. Cannot include any part of the agency name. |
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Dairyland |
Invalid Characters: \!"#$%&()*,/:;<=>[]^{|}~ Must be a valid email (email formatting rules listed below). There needs to be an @ and a . in the email At least one character before the @ At least one character in between the @ and . At least one character after the . |
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Up to 12 characters, Typically, the numbers start with 1. |
Donegal | Minimum of eight characters. |
Minimum of eight characters. Must include the following:
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Seven numeric digits |
Dryden Mutual |
Must be between eight (8) - 100 characters. Must include the following:
Can only contain ASCII characters. |
Three digits | |
Electric |
Usually lowercase. The agent's first initial, last name, and four digits. Example: jsmith9999 |
Must be a minimum of eight alphanumeric characters, and cannot contain any spaces. Should not be begin or end with a number. Cannot be the same as the user ID. |
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Encompass - Webservice |
Must be betwen eight (8) -10 characters. Must include the following:
Special characters are not allowed at this time. |
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Encova Exceed |
First initial of the producer's first name and the last name followed be "encova.com". For example, if your name is John Doe, your username is jdoe@encova.com |
Must be a minimum of eight character. Must include the following:
Password cannot be part of the username |
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Erie and Niagara |
We have no minimum or max for user name. Typical username is at least 3 character or more. Only Alphanumeric Characters and _-. are allowed in user names |
The password is at a minimum of 8 but can go to 64 characters Password must contain at least 3 of the 4 following categories: lower case letters, upper case letters, numbers, special characters Passwords cannot contain any spaces or tab characters. |
Starts with a 1, followed by two letters and four numbers. Example: 1NY1225 |
Farmers of Flemington | Can be the same as the agency code. | ||
Farmers of Salem | Email format | ||
Fenix General Agency | Typically the agency code with state abbreviation prefix (ex: TX1234). | four digit number | |
First Chicago / TX Ranger | Between two (2) - 24 characters. |
Must be between six (6) - 24 characters. Must include the following:
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#######-###-### Example: 1234567-123-123 |
Foremost - Agent360 (formerly MetLife-New) |
Agent's MetLife ID. Should be seven digits. |
Must include the following:
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Foremost - ARS (formerly MetLife) |
Agent's MetLife ID. Should be seven digits. |
Must include the following:
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Frankenmuth |
Must be 16 character and not include spaces. |
Seven digits, usually beginning with 1. The Agency number is seven characters and starts with zero (0). |
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Franklin Mutual |
Must be between eight (8) - 60 characters. Must include the following:
Special characters allowed, but not required. Cannot be the same as the username. |
Six digits | |
Gainsco |
Must be between six (6) - 10 characters. Not case sensitive. |
Must be a minimum of 10 characters. Must include the following:
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GeoVera |
Must be between three (3) - 32 characters. May contain the following:
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Must be between eight (8) -16 characters. | |
Germania Insurance |
Must be eight characters. Must include the following:
Cannot contain the username. |
Four digits. If the agency code is three digits, add a leading zero. Example: If agency code is 900, then the first digit must be a zero; ex. 0900 |
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Germantown |
Must be between six (6) - 14 alphanumeric characters. All numbers or all letters are allowed. Not case sensitive. |
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GMAC/National General Insurance |
Must be a minimum of 12 characters, with no spaces. Must include at least three of the following:
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Seven digits long with a varying first number. | |
Goodville | Can be the agent's email address or a username supplied to them by the carrier. | ||
Grange | firstname.lastname |
No length requirement, but must be lowercase |
Agencies have five or six digit agency codes. The agency code must begin with AG followed by two digits, a hyphen and either three or four more digits. Example: AG34-123 or AG34-1234 |
Grange Insurance Association |
Must be a minimum of 10 character. Must include at least three of the following:
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Grinnell | Must be a minimum of five alphanumeric characters. | Must be a minimum of seven alphanumeric characters. | Format is XXXXXXXXX-XXXXXXX |
Hallmark |
Must be a minimum of eight characters. Must include at least one of each:
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Hanover |
five letters followed by three numbers. Using this format:
Example: Tom Smith’s ID would be TXSMI123 |
Must be at least 8 characters Must include at least three of the following:
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Seven digits |
Hartford |
Must be between eight (8) - 12 characters. No special characters. Is not case sensitive. |
Must be a minimum of eight characters, and can include letters, numbers, and special characters.
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Eight numbers only. Do not enter spaces or a dashes. |
Hastings Mutual |
Must be between four (4) - 150 characters. Can contain any character types. |
Must be between eight (8) - 32 characters. Must include the following:
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Haulers | Same as their agency code | Must be a maximum of 10 characters. |
Five digits. Starts with two or three letters followed be two or three numbers. |
Heritage |
HERITAGE: Username: Required. Case sensitive and starting with an uppercase letter. NARRAGANSETT BAY: Username: Required Begins with an uppercase "N" followed by four or five numbers or letters. |
HERITAGE: Case sensitive
NARRAGANSETT BAY: Not required (if entered should be the same as Username) |
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IN Farmers |
Must be between three (3) - 20 characters. Cannot use: & or # |
Must be between three (3) - 20 characters. Must include the following:
Cannot use: & or # |
Nine characters XXXX-XXXX The agency’s ‘6000’ Group Code, followed by their ‘3000’ Office Code, with an hyphen in the middle. |
Infinity |
Must be a minimum of six characters. Cannot include special characters or spaces. |
Must be a minimum of eight characters. Must include the following:
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Seven digits; numeric only |
Integrity | firstname.lastname |
Must be minimum of eight characters. Must include the following:
Cannot include any special characters. |
Agencies have either a five or six digit code. It can be entered in any of the following formats: ag11-1111 or ag111111 |
Interboro |
Must be a maximum of 25 alphanumeric characters. |
Must be between six (6) - 25 alphanumeric characters, including at least one number. |
Maximum six alphanumeric characters. |
Kemper Auto Alliance - Kemper Auto Gold | Must be a minimum of six characters. | Must be a minimum of eight characters. | |
Kemper Auto Premier (CA only) Kemper Auto Premium (all other states) |
Minimum of four letters and seven numbers. Cannot contain special characters of spaces. |
Must be a minimum of five letters and three numbers. Must include the following:
Case sensitive |
Seven numbers |
Kemper Personal Ins |
Usually b-id; however the user can choose to create a unique username of their choice which will be linked to a b-id. Must be between six (6) - 20 characters. The only special characters allowed are: @, ., $, _, May contain numbers. Not case sensitive . |
Must be exactly eight characters. Must contain at least one number. No more than two repeating characters the only special characters allowed are: @, ., $, _ Case sensitive. Password expires in 90 day Cannot be the same as the last four passwords. |
Six numbers. No spaces, leading zeroes, or special characters. Most Agent codes will usually start with 41,29,50,53,or 48 followed by four more numeric characters. You may need to drop the 0 if it has a leading 0, such as, 041 and if the next four digits also has a leading 0, such as 01234. The correct agency code would be 411234. Examples of correctly formatted codes: 411234, 291234, 501234, 531234, 481234 |
Kemper Select (formally known as Unitrin Direct) | Must be eight numeric digits | ||
Kentucky National | The first part is their KNI agency code, then the text “WebUser” |
The password is the agency code split up with “Password” put in the middle. Example: 11XXWebUser 11PasswordXX |
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Le Mars - See Donegal | Six characters | Must be a minimum eight characters. | Seven numeric digits |
Lighthouse |
There are two types of user ID's for agencies. Some have just the agent number (ex:420001) Ssome have the agent number followed by a letter (ex:420001A |
Must be a maximum of 10 characters. Case sensitive. |
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Lititz Mutual |
Five digit agent specific ID number and a "-" followed by four or five digits assigned by Carrier. Some IDs have alpha values following the "-" |
Must be eight characters. Must include the following:
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Loudoun Mutual |
No length requirements. Lowercase letters, symbols, and numbers are allowed. Cannot use uppercase letters. |
Must be a minimum of eight alphanumeric characters. Cannot start or end with a space. |
Four characters, with either a leading zero (0) or a leading uppercase 'S' |
Madison Mutual | Alpha and then 4 numeric characters. | ||
MAPFRE |
Password rules for all states except NH: Must be a minimum of seven characters. Must include at least three of the following:
Passwords cannot contain the user’s account name or parts of the user’s full name that exceed two consecutive characters. |
Should be the general Agent ID plus the Sub Agent ID (no dashes or spaces). Example: if Agent ID is NJ1 & SubAgent is 100 then the Agency Code would be NJ1100. However, not all agents will have a SubAgent ID, if they do not then only enter the Agent ID. |
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McMillan-Warner Mutual |
No length requirement. Case sensitive. |
must be at least eight characters long and include the following:
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Mendota |
No specific requirements; typically a nine digit agency code |
Minimum of eight characters. Minimum of one of each of the following:
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Mercer | Email address | ||
Merchants |
Must be a maximum of 10 alphanumeric characters. |
Must be between six (6) - 10 characters. Must contain at least one number. Cannot begin with a number. Expires after 90 days.
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Mercury |
Mercury agency codes are generally six characters with the first two identifying the state as below • 31 for NY • 09 for FL • 45 for VA • 04 for CA • 42 for TX • 10 for GA • 12 for IL • 35 for OK and the last four characters are the agency code. AZ & NJ do not currently use the state prefix. Agency code starts with the letter "A", "N" followed by three numbers, e.g., A000, N000 |
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Michigan Insurance | Must be a minimum of eight characters |
Must be a minimum of eight characters. Must include the following:
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7 numeric digits |
MMG | Email address |
Must be a minimum of eight characters. Must include the following:
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Three digit agency number, then a space, followed by state code. Example: 123 18 |
Mutual of Enumclaw |
Email address with an approved agency-specific domain. |
Minimum of eight characters. Must contain the following:
Must not contain a leading or trailing space. |
four digit number |
NatGen Custom360 NatGen Premier NatGen Premier OneChoice National General OneChoice |
Can be alpha or numeric (varies based on the agency). |
Must be a minium of 12 characters, with no spaces. Must contain at least three of the following:
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Seven digits with a varying first number. |
National Grange/Main Street America Group | Can be alpha or numeric. | Can contain letters, numbers, and special characters. | Six numeric digits. |
Nationwide Credential manager lists them as "Allied - Nationwide." |
Must be six alphanumeric characters representing "agent", "first name", "last name" and a three digit number. Example: ajs123 would be agent john smith 123 |
Must be a maximum of eight characters. |
Five numeric digits |
New London | First initial, last name, and numeric agency code. |
Must be a minimum of eight characters. Must include the following:
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The agency code number (999) or padded with zeros, plus the agency code to create a five digit numeric field. Example: 999 or 00999 |
NJ Skylands | Alpha or numeric | Alpha or numeric | Seven numeric digits |
Nodak |
Must be a minimum of 15 characters. Must include the following:
Can contain special characters, except (* ' ") Cannot contain all or part of the user's account name. |
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Norfolk & Dedham | five to eight digit number. | ||
North Star |
Must be a maximum of six characters. must contain at least one number. Passwords cannot contain three or more consecutive characters that are the same, for example: AA1234 is valid, but AAA123 is not. New passwords cannot contain three or more consecutive characters used in the previous password. For example: if the old password ABCDEF, the new password can be AB1234 but cannot be ABC123. |
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NYCM Insurance (formerly New York Central Mutual) |
Must be between eight (8) - 20 alphanumeric characters. |
Must be between eight (8) - 20 characters. Can only include the following characters:
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Five digits beginning with a zero (02122) NOTE: Do not use a two digit prefix number in front of the five digit code. |
NYCM Standard (formerly Acentral) | Must be between eight (8) - 20 alphanumeric characters. |
Must be between eight (8) - 20 characters. Can only include the following characters:
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Five digits beginning with a one (12345) NOTE: Do not use a two digit prefix number in front of the five digit code. |
Olympus |
Must be a minimum of eight characters. Must include the following:
Cannot be the username. |
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Pacific Specialty Insurance Company (PSIC) |
Minimum of eight characters (alpha-numeric values only). |
Minimum of eight characters and include:
* Must match what is currently in PSIC system for Username and Agency Code |
Must follow the following format: ANNNNN Where: A = a letter N = a number For a total of 6 characters; a letter followed by five numbers. |
Partners Mutual |
Must be PAL assigned userame. Must be between four (4) - 10 characters. The second last character is an underscore. |
Contains four numbers.
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Patriot |
Must be 16 characters, including spaces. Phrases are allowed |
Seven digits usually beginning with 1. | |
Pekin | Not case sensitive |
Must be between 6 - 8 characters and be a combination of alphabetic, numeric and special characters. You will need to construct your password as follows:
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Format: ##### Example: 12345 |
Penn National | Must be a maximum of 100 characters |
Must be between seven (7) - 15 characters. May include any combination of uppercase letters, lowercase numbers, numbers, and special characters (!@#$%^&*) |
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Philadelphia Contributionship |
FirstnameLastname (ex. johnsmith) Not case sensitive |
Case sensitive |
Six numeric digits in the following format: 6107-02 The first four digits are the agency code and the last two are the producer number that is unique to each agent. |
Pioneer State Mutual |
Must be between four (4) - 30 alphanumeric characters. May include special characters: (@#$%^&+=) |
Must be a minimum of 10 characters Must include the following:
Examples: Pi14n33rto sH987pKgGk MmEu1rS547. |
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Plymouth Rock |
Must be between three (3) - 20 characters. Cannot contain leading or trailing blanks or special characters other than the following:
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Must be between eight (8) - 20 characters. Must include the following:
May contain special characters, such as @ # $ % ^ ! & * ( ) : { } Cannot contain leading or trailing spaces. |
Six or seven characters |
Preferred Mutual | Must be a minimum of six characters. |
Nine digit numeric code that begins with a zero (0) |
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Progressive |
Not case-sensitive and must be 6-30 characters. letters and numbers allowed (letters are NOT case-sensitive) Special characters that are permissible: . @ - _ |
Case-sensitive and must be 6 - 8 characters: It must contain at least three of the following:
Password cannot be your agent code or user ID. For security, your password will expire every 180 days. You will be prompted for a new password when you log in after 180 days. |
Five alphanumeric characters |
Pronto General Agency (Pronto PLRPortal) | Five numbers and two letters | Same five numbers in the username, but without letters. | |
Providence Mutual |
Must be a minimum of seven characters, with two of the characters being numerical. No special characters. |
Seven characters. Leading zeros before the code. |
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Quincy Mutual / Patrons Oxford |
Not case sensitive. |
Must be between 7 - 25 characters. Must include at least three of the following:
Case sensitive and must be entered in the same format as it was created each time you log in. |
Five digits starting with zero (0). |
RAM Mutual | Sub-Producer ID | ||
Rockford Mutual |
Must be a minimum of eight characters. Must include the following:
Cannot start with $ or ~ Cannot contain the username (forward or backward). |
16 characters | |
Rockingham | first initial/last name | ||
Safeco |
Must be a minimum of 12 alpha and/or numeric characters. |
Must be between 12 - 32 characters. Must include the following:
Cannot contain the word: password. Cannot contain the username, first, middle, or last name (if over 3 char.). Cannot contain spaces. Cannot reuse last 10 passwords. |
Six digits (no spaces or dashes). Agents would have either a six or eight digit agency code. If it's an eight digit code, they should drop the first two digits. |
Safety |
Must be a maximum of 50 characters. First Name followed by Last Name followed by Agency OU. Must not include spaces |
Must be a minimum of six characters |
Use the broker code assigned to them by safety. NH begins with 55 (total of five digits). ME begins with 54 (total of five digits). MA can begin with various numbers but is five digits. |
Secura Milestone |
SECURA: Typically their email |
SECURA: Must be a minimum of eight characters. Must include the following:
Must not include first or last name |
SECURA MILESTONE: Carrier uses CDKey style credentials instead of username and password for PLR credentials. The CDKey format consists of 16 alphanumeric characters entered in four groups of four characters with each group of four separated by a hypen Example: 1234-5A67-8B9C-DEFG SECURA: six digits |
Security Mutual |
Must be a minimum of eight characters. May contain letters, numbers, and special characters. |
Must be a minimum of eight characters. May contain letters, numbers, and special characters. |
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Selective |
Usernames will follow the format of: a#####bc where “#####” is their 5-digit agency code and “bc” is the agent’s first and last initials. If the agency has more than one person with the same initials, a number will also be added to the end. For example, a03999ec and a03999ec1. |
Must have a minimum of eight characters; Must include one number and one lowercase character. |
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Southern Trust | Must be between 12- 15 characters. |
9 characters. Format is: XXXXXXX-XX All Tennessee agents have numbers that start with 1000 and go up from there. All Georgia agents have numbers that start at 1 and go up from there. Each state has leading zeros that make up the nine positions in the agency number. |
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Stillwater (Formerly Fidelity National) | Starts with OPX |
Format is: XXX XXX XXXX Contains both letters and numbers. |
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The General RTR | Same as agency code | Six digits | |
Travelers | Six characters, and must begin with zero (0). | ||
Trexis (was Alfa Vision/Alfa Specialty) |
Must be a maximum of 15 Alpha and/or numeric characters. No special characters (i.e. ", $, &, etc...) allowed. |
Must be a maximum of 10 characters. May contain letters, numbers, and special characters excluding (" , ' / \) |
Six characters |
Union Mutual of VT |
Must be between four (4) - (8) eight characters. Case sensitive. |
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United Heritage |
Must be a minimum of six alphanumeric characters. Case sensitive Must not contain the following:
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Must be numeric. | |
United Home |
Either six or seven characters. Begins with ‘018, 003, 026, 035, 043' followed by three digits or three digits and a letter. Example: 018025 OR 018001A State three digit prefix:
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Universal North America |
Must be eight characters. Must include the following:
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Utica First | Any combination of letters, numbers, special characters. | Any combination of letters, numbers, special characters. | |
Utica National/Utica Essentials |
Usually seven characters. Format is: First position is a variable based on the Agents location(choices are g, j, k, l, m, p, and s. Second position is the letter 'a' for agent. Third through seventh position is the agent producer code with Utica. It is the User ID they use to login to our @your.service site. NOTE: If an agent has an individual user ID then the last three positions (8-10) are the users initials. |
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Venture General |
Must be between five (5) - 25 characters. |
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Vermont Mutual |
Must be a minimum of eight characters. Must include the following:
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Must be five (5) or ten (10) digits with no spaces or hyphens | |
Wadena (IMT) |
Their last name, first two letters of their first name. If the username is already taken, a number will be placed at the end. May be alphanumeric Not case sensitive. |
Must be a minimum of six characters. Must contain the following:
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Must be six characters. Can contain alpha and/or numeric characters. |
Wayne Mutual Insurance |
It must be a minimum of eight characters. Must include at least three of the following:
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Four digits | |
WestBend | Eight characters |
Must be a minimum of eight characters, with no spaces. Must include at least three of the following:
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Western National (Legacy Product Agents Express) In Alaska it is Umailik |
Email address |
Must have a minimum of eight characters, with no spaces. Must include at least one letter and one numbers. Only one double character set allowed ("mm" or "22") Case sensitive |
Must be either three or six numbers. If the number you have is shorter, please enter the appropriate amount of zeroes before your code to get to the required length of either three or six numbers. Agency number assigned by Western National. For three digit agency codes, enter three digit code only (example: 901). For four digit agency codes, enter code with two leading zeroes (example: 005111). this was previously your Producer Name. Should now be agency code. For five digit agency codes , enter code with the leading zero. |
Westfield, Westfield Wespak and Westfield Wespak Estate | No unique formatting requirements. Can also be user's email address |
Must be a minimum of eight alphanumeric characters. Must include at least one letter and one number. |
Seven digit number |
Wisconsin Mutual |
Must be a maximum of five characters, including spaces. This is the agency code. |
Must be a maximum of eight character. Case sensitive |