Carrier Credential Format

This information is to assist users getting “Invalid credentials” when rating or submitting, and with initial setup for carrier credentials.

  • Carriers can change the format of the credentials used to access their websites without any notice to Vertafore.

  • Carrier support should always be the first contact.

  • Not all carriers provide or have credential formatting available.

Carrier username PAssword Agency code
1st Auto & Casualty Same as their agency code

Must be a minimum eight characters.

Must include at least three of the following:

  • Uppercase letter

  • Lowercase letters

  • Numbers

  • Special characters

Cannot include the username.

Will expire every 90 days.

Cannot reuse the same password twice.

Cannot reset the password more than one time per day.

 
AAA Auto Club Group

Six characters long.

'A' (upper or lowercase) followed by five digits

The password the user enter in PL Rating should be identical to the one the user uses to log on to www.aciaagent.com.

Password must include eight characters.

Must include at least three of the following:

  • Uppercase letter (A-Z)

  • Lowercase letter (a-z)

  • Number (0-9)

  • Special characters (ex: !, $, #, or %)

  • Unicode characters

 
AAA Carolinas *previously TMIC - The Members Insurance Company Email address

Between eight (8) to 16 characters,

Must include at least three of the following:

  • Lowercase letter

  • Uppercase letter

  • Number

  • Special character: @ # $ % ^ & * - _ + = [ ] { } | \ : ‘ , ? / ` ~ “ ( ) ;.

Seven digits usually beginning with 1.

Do not input the parent code which starts with an ‘A’.

AAA Insurance     The Producer Code followed by hyphen then the SubProducer Code.
Acceptance Insurance     Agency Code: - xxx-xx-xxxx
Acuity Must be a minimum of five characters.

These requirements are driven by PCI 4.0 standards and Acuity’s Security and IT departments, to ensure the protection of our systems and assets.

  • Must be at least 15 characters long

  • Must contain at least one letter and one number

  • Must contain at least 1 uppercase and 1 lowercase letter

  • Passwords are case sensitive

  • Must contain at least 1 of the following special characters:

    .+&!*-%_?:=@,# or space

  • Must not reuse the previous 13 passwords

Note: these new requirements will adhere to a 12-month password expiration period (so, one password change every 12 months).

Minimum of four characters.

Assigned to the agency by Acuity.

Adirondack Insurance Exchange Can be alpha or numeric (varies based on the agency).

Must be a minimum of 12 characters, with have no spaces.

Must include at least three of the following:

  • Number (0-9)

  • Lowercase letter (a-z)

  • Uppercase letter (A-Z)

  • Special character (i.e., $&%#@)

Seven digits. The first number will vary
Adriana's Club Kemper Auto Must be a minimum of eight characters.

Must be a minimum of eight characters.

Must include all of the following:

  • One number

  • One upper case letter

  • One lower case letter

  • One special character

Seven numbers
AIC (Agency Insurance Co.)

Typically the first letter of the first name and the entire last name (ex. cdunnavant).

If that ID is already used by another person, then a number will be added to the end (ex. cdunnavant1).

Cannot include your agency code, user id or name.

Must be a minimum of eight characters.

Must include at least three of the following:

  • Uppercase letters (A-Z)

  • Lowercase letters (a-z)

  • Numbers (0-9)

  • Special characters (!, $, #, %)

five digit number, including leading zeroes needed to make the code five digits.
Alinsco (formerly Empower)      
Allegany Username is your email address.

Must not start or end with a whitespace character.

Must be between 10- 50 characters.

Must include the following:

  • One upper-case letter

  • One number

three or four digit number.

This is your agency code plus one or two letters at the end.

Allied Trust

Usually first three initials of the first and last name.

Example: Beth Curry would be 'betcur', although this may not always be the case.

   
Allstate

The username can be either:

The seven digit agent number “A2XZZZZ”.

or

The staff ID (if the user has one) which starts with “S" with the next two letters being the state abbreviation the staff is in.

 

NOTE: The majority of Allstate usernames begin with an alpha character, usually “a”, and usually followed by five numeric characters,(but could be an alphanumeric combination.)

Allstate passwords are now "passphrases". Passphrases will not enforce complexity rules.

Must be between 16 - 127 characters.

Maximum of three repeating characters will be allowed. For example, repeating characters in words such as sleep, book etc. would be permissible, but aaaa or bbbb would be blocked. A similar rule will be in place for sequences such as abcde or qwerty and numeric sequences such as 1212 123123. Commonly used, expected or compromised words such as your name, NTID and 'Allstate' will be blocked, so select your words carefully.

Agent ID in Alliance. (Ex: A212345 would be entered in Agency Code field as A212345) must be entered as either the last five digits of the Alliance agent number OR the full seven digit number.
American Access

Between 3-50 characters.

Set by carrier tech support when account is created and cannot be changed.

Must be a minimum of eight characters.

Must include the following:

  • One number

Must not match the last four passwords.

First four digits are the main agency code.

The second set of four digits are unique to the agency and increment starting at 1.

Both sets of numbers are zero padded.

The last two characters are the state abbreviation.

American Traditions

Must be two letters followed by four numbers.

The most frequent being "AF####"

   
AmShield Insurance Company (formerly American Shield)  

Must be a minimum of eight characters.

Most include the following:

  • Uppercase letter

  • Lowercase letter

  • Number

  • Special character

 
AmWins Six (6) - 15 characters

Must be between eight (8) -15 characters.

Cannot match username;

Should include:

  • Uppercase letters

  • Lowercase letters

  • Numbers

Six digits
Anchor General Trident RT     Generally a six digit number
Andover INow (formerly Andover) Must be six (6) - 64 characters.

Must be a minimum of eight characters.

Must include the following:

  • Uppercase letter (A-Z)

  • Lowercase letter (a-z)

  • Number (0-9)

 
Arbella`  

Must be between six (6) - 20 character.

Case sensitive.

Can only include the following:

  • Numbers

  • Letters

No special characters allowed.

Cannot be the same as the username.

 
Aspen Case sensitive

Use PL Rater Key found on Aspen's website at https://agents.aspenmga.com/UserProfile.aspx

A long alphanumeric code. *DO NOT USE PASSWORD FOR ASPEN SYSTEM

four numeric digits
Aspire (formerly Greenpath)     Must be nine digits
Assurance America

Typically is identical to the agency code:

Two character state abbreviation followed by four or five digits.

Example: TX1234

 

Typically a two character state abbreviation followed by four or five digits.

Example: TX1234

Austin Mutual Maximum of 30 letters

Must be between one (1) - 12 alphanumeric characters.

Numeric only.

Must be seven digits and begin with 0 or 1.

Auto-Owners Email address

Must be between 10 -128 characters, and cannot include more than two repeating characters.

Must include the following:

  • Uppercase letter

  • Lowercase letter

  • Number

Cannot include username.

Numeric only.

May or may not include dashes.

Badger Mutual   Must be a minimum of six digits, and alphanumeric.  
Bankers Insurance Group Maximum of 20 characters. Must be a maximum of 50 characters. Maximum of seven numbers.
Berkshire Hathaway GUARD Insurance

Minimum of five characters.

Must include letters.

Must be a minimum of eight characters.

Must include the following:

  • Uppercase letter

  • Number

Can also include the following special characters:

! # $ % & ( ) * + , - . / : ; = ? @ [ \ ] ^ _ ` { | }

Eight characters.

Bluefire RTR Portal

  • Bluefire-Aggressive Select

  • Bluefire-Aggressive Elite

  • Bluefire-Tejas Seguros

  • Bluefire-Tejas Seguros Elite

   

Your corporate code.

includes nine characters and ends in 00 for rating.

Bristol West (formerly Foremost Auto)    

The credentials entered in PL Rating should match the login information entered in the Bristol West Rater.

Can be uppercase or lower case.

The first two digits represent the state:

  • AZ - 02

  • CT - 06

  • GA - 10

  • KS - 15

  • KY - 16

  • MD - 19

  • ME - 18

  • NH - 28

  • NJ - 29

  • NY - 31

  • PA - 37

  • MS - 23

  • CO - 05

  • FL - 09

  • IL - 12

  • MO - 24

  • SC - 39

  • TN - 41

  • TX - 42

  • VA - 45

  • WI - 48

Have agents call 888-888-0080 ext 48595 for additional help.

Buckeye Insurance Group  

Must be a minimum of six characters.

Must include the following:

  • Uppercase letter

  • Number

 
Cabrillo Coastal Maximum of 50 characters.

Must be between eight (8) - 64 characters.

Must include the following:

  • Uppercase letter

  • Lowercase letter

  • Number or special character

Maximum of six characters
California Automobile Ins (part of Mercury Insurance)  

 

Must be between four and six characters.

If four characters are entered, then the value must be a valid agency code provided by Mercury to the agency(validated in the Mercury webservice).

If six characters are entered, then the first two characters must be the state code ( 04 for CA ) and the last 4 characters are the agency code.

Capital Ins. Group (CIG)

Must be between five (5) - 20 characters

Uppercase letters, lowercase letters, numbers, and special characters are not required .

 

Must be between six (6) - 20 characters

Cannot match username

Should use upper and lower case with at least one letter, one number, and one symbol.

Five digits.
Casco/Ohio Mutual

Must be between three and eight characters.

Can include letters and/or numbers.

Must be between seven (7) - 10 characters.

Can contain letters, numbers, and special characters except "&".

Must be seven numerals, and can begin with zero (0).

Celina

FirstNameLastName/

AgencyCode

Must be a minimum of eight characters.

Must include at least three of the following:

  • Uppercase letters (A-Z)

  • Lowercase letters (a-z)

  • Numbers (0-9)

  • Special characters, excluding <, &, #

Must pass Active Directory strength policy.

Must not contain any parts of the users name.

 
Central

 

First four character of the agency short name.

Five character Agency Code.

Three numbers assigned to the login.

Must be between eight (8) - 30 characters.

Must include the following:

  • Uppercase letter

  • Lowercase letter

  • Number

The only special characters allowed are: @, #, $.

Must not contain your User ID, first name, or last name.

A password may notbe repeated within six previous password changes.

Five digits.

Leading digit is your region code.

  • 0- Central Region

  • 4 – NorthEast Regio

  • 6 – SouthEast Region

  • 8 - SouthWest Region

The agency code will be the fifth through ninth position in the User ID.

Example:

User Id: ABCD01234001; Agency Code:01234

Chubb Masterpiece    

Five digit number.

Sub-Producer code is an additional three digit number that is only required if the producer has been assigned one.

If the agent has a Sub-Producer code they would enter the the five digit agency code and three digit Sub-Producer code as an eight digit number.

Cincinnati    

Five digit number.

Cannot contain a dash (-).

Clearcover Email address

Must be a minimum of eight characters.

Must include at least three of the following types of characters:

  • Lower case letters (a-z)

  • Upper case letters (A-Z)

  • Numbers (i.e. 0-9)

  • Special characters (e.g. !@#$%^&*)

 
Columbia Mutual   Minimum of six characters.  
Commonwealth Minimum of four alphanumeric characters.

Minimum of six characters.

Must include the following:

  • Uppercase letter

  • Lowercase letter

  • Number

Three of four alphanumeric characters.

Connect Banner

  • Reliant General - Response Indemnity Motor Club

  • Reliant General - Response Indemnity Non Standard

    Six digit number.
Consumers

The username should exactly match what is in the name drop down on the login page on Consumers site.

If they can’t find the username, then these fields will be blank and the agents will have to enter them before the quote can be issued.

  Four digits.
Co-operative Insurance Companies Email address

Must be 12 characters.

Must include the following:

  • Uppercase letter

  • Number

  • Special character

Three digits
Countryway Nine digits

Must be 12 characters.

Must include the following:

  • Uppercase letter

  • Number

  • Special character

Three digits
CSE Any value as long as it is unique; what you would use to log into SPInn. 6 - 8 characters with a combination of upper and lower case, numbers, and special characters; what you would use to log into SPInn.

five digits (dash) five digits

(##### - #####)

Cumberland  

Minimum of 8 characters

Must include the following:

  • Uppercase letter

  • Lowercase letter

  • Number

  • Special character, excluding (") and (')

Seven digits
Cypress Starts with CTL followed by seven numbers

Must be between eight (8) - 14 characters.

Must include at least six letters and one number.

Cannot include any part of the agency name.

 
Dairyland

Invalid Characters: \!"#$%&()*,/:;<=>[]^{|}~

Must be a valid email (email formatting rules listed below).

There needs to be an @ and a . in the email

At least one character before the @

At least one character in between the @ and .

At least one character after the .

 

Up to 12 characters, Typically, the numbers start with 1.
Donegal Minimum of eight characters.

Minimum of eight characters.

Must include the following:

  • Lowercase letter (a-z)

  • Uppercase letter (A-Z)

  • Number (0-9)

  • Special Character (!@#$%^&*()_-+])

Seven numeric digits
Dryden Mutual  

Must be between eight (8) - 100 characters.

Must include the following:

  • Uppercase letter

  • Lowercase letter

Can only contain ASCII characters.

Three digits
Electric

Usually lowercase.

The agent's first initial, last name, and four digits.

Example: jsmith9999

Must be a minimum of eight alphanumeric characters, and cannot contain any spaces.

Should not be begin or end with a number.

Cannot be the same as the user ID.

 
Encompass - Webservice  

Must be betwen eight (8) -10 characters.

Must include the following:

  • Uppercase letter

  • Lowercase letter

  • Number

Special characters are not allowed at this time.

 
Encova Exceed

First initial of the producer's first name and the last name followed be "encova.com".

For example, if your name is John Doe, your username is jdoe@encova.com

Must be a minimum of eight character.

Must include the following:

  • Uppercase letter

  • Lowercase letter

  • Number

Password cannot be part of the username

 
Erie and Niagara

We have no minimum or max for user name. Typical username is at least 3 character or more.

Only Alphanumeric Characters and _-. are allowed in user names

The password is at a minimum of 8 but can go to 64 characters

Password must contain at least 3 of the 4 following categories: lower case letters, upper case letters, numbers, special characters

Passwords cannot contain any spaces or tab characters.

Starts with a 1, followed by two letters and four numbers.

Example: 1NY1225

Farmers of Flemington Can be the same as the agency code.    
Farmers of Salem Email format    
Fenix General Agency Typically the agency code with state abbreviation prefix (ex: TX1234).   four digit number
First Chicago / TX Ranger Between two (2) - 24 characters.

Must be between six (6) - 24 characters.

Must include the following:

  • Letters

  • Numbers

  • Special characters (~!@$^&*<>/?-_=+)

#######-###-###

Example:

1234567-123-123

Foremost - Agent360 (formerly MetLife-New)

Agent's MetLife ID.

Should be seven digits.

Must include the following:

  • Letters

  • Numbers

 
Foremost - ARS (formerly MetLife)

Agent's MetLife ID.

Should be seven digits.

Must include the following:

  • Letters

  • Numbers

 
Frankenmuth  

Must be 16 character and not include spaces.

Seven digits, usually beginning with 1.

The Agency number is seven characters and starts with zero (0).

Franklin Mutual  

Must be between eight (8) - 60 characters.

Must include the following:

  • Uppercase letter

  • Lowercase letter

  • Number

Special characters allowed, but not required.

Cannot be the same as the username.

Six digits
Gainsco

Must be between six (6) - 10 characters.

Not case sensitive.

Must be a minimum of 10 characters.

Must include the following:

  • Lowercase letter (a-z)

  • Uppercase letter (A-Z)

  • Number (0-9)

  • Special character (!@#$%^&*)

 
GeoVera

Must be between three (3) - 32 characters.

May contain the following:

  • Uppercase letters (A-Z)

  • Lowercase letters (a-z)

  • Spaces

  • Dashes

  • Numbers (0-9)

Must be between eight (8) -16 characters.  
Germania Insurance  

Must be eight characters.

Must include the following:

  • Uppercase Letter

  • Lowercase letter

  • Number

Cannot contain the username.

Four digits.

If the agency code is three digits, add a leading zero.

Example:

If agency code is 900, then the first digit must be a zero; ex. 0900

Germantown  

Must be between six (6) - 14 alphanumeric characters. All numbers or all letters are allowed.

Not case sensitive.

 
GMAC/National General Insurance  

Must be a minimum of 12 characters, with no spaces.

Must include at least three of the following:

  • Uppercase letter (A-Z)

  • Lowercase letter (a-z)

  • Number (0-9)

  • Special character ($&%#@)

Seven digits long with a varying first number.
Goodville Can be the agent's email address or a username supplied to them by the carrier.    
Grange firstname.lastname

No length requirement, but must be lowercase

Agencies have five or six digit agency codes.

The agency code must begin with AG followed by two digits, a hyphen and either three or four more digits.

Example:

AG34-123 or AG34-1234

Grange Insurance Association  

Must be a minimum of 10 character.

Must include at least three of the following:

  • Lowercase letters

  • Uppercase letters

  • Numbers

  • Symbols

 
Grinnell Must be a minimum of five alphanumeric characters. Must be a minimum of seven alphanumeric characters. Format is XXXXXXXXX-XXXXXXX
Hallmark  

Must be a minimum of eight characters.

Must include at least one of each:

  • Lowercase letter

  • Special character

 
Hanover

five letters followed by three numbers.

Using this format:

  • First name initial

  • Middle name initial – if no middle name provided, we default to X

  • First three letters of last name

  • Three random numbers

Example:

Tom Smith’s ID would be TXSMI123

Must be at least 8 characters

Must include at least three of the following:

  • Uppercase letters

  • Lowercase letters

  • Numbers (0-9)

  • Special characters, excluding ^&*(:)@

  • Any alphabetic Unicode character that is not uppercase or lowercase, including those from Asian languages.

Seven digits
Hartford

Must be between eight (8) - 12 characters.

No special characters.

Is not case sensitive.

Must be a minimum of eight characters, and can include letters, numbers, and special characters.

 

Eight numbers only.

Do not enter spaces or a dashes.

Hastings Mutual

Must be between four (4) - 150 characters. Can contain any character types.

Must be between eight (8) - 32 characters.

Must include the following:

  • Uppercase letter

  • Lowercase letter

  • Number or special character

 
Haulers Same as their agency code Must be a maximum of 10 characters.

Five digits.

Starts with two or three letters followed be two or three numbers.

Heritage

HERITAGE:

Username: Required.

Case sensitive and starting with an uppercase letter.

NARRAGANSETT BAY:

Username: Required

Begins with an uppercase "N" followed by four or five numbers or letters.

HERITAGE:

Case sensitive

 

NARRAGANSETT BAY:

Not required (if entered should be the same as Username)

 
IN Farmers

Must be between three (3) - 20 characters.

Cannot use: & or #

Must be between three (3) - 20 characters.

Must include the following:

  • Lowercase letter

  • Uppercase letter

  • Number

Cannot use: & or #

Nine characters

XXXX-XXXX

The agency’s ‘6000’ Group Code, followed by their ‘3000’ Office Code, with an hyphen in the middle.

Infinity

Must be a minimum of six characters.

Cannot include special characters or spaces.

Must be a minimum of eight characters.

Must include the following:

  • Uppercase letter

  • Lowercase letter

  • Number

  • Special character

Seven digits; numeric only
Integrity firstname.lastname

Must be minimum of eight characters.

Must include the following:

  • Uppercase letter

  • Lowercase letter

  • Number

Cannot include any special characters.

Agencies have either a five or six digit code.

It can be entered in any of the following formats:

ag11-1111 or ag111111

Interboro

Must be a maximum of 25 alphanumeric characters.

Must be between six (6) - 25 alphanumeric characters, including at least one number.

Maximum six alphanumeric characters.

Kemper Auto Alliance - Kemper Auto Gold Must be a minimum of six characters. Must be a minimum of eight characters.  

Kemper Auto Premier (CA only)

Kemper Auto Premium (all other states)

Minimum of four letters and seven numbers.

Cannot contain special characters of spaces.

Must be a minimum of five letters and three numbers.

Must include the following:

  • Uppercase letter

  • Special character

Case sensitive

Seven numbers
Kemper Personal Ins

Usually b-id; however the user can choose to create a unique username of their choice which will be linked to a b-id.

Must be between six (6) - 20 characters.

The only special characters allowed are: @, ., $, _,

May contain numbers.

Not case sensitive .

Must be exactly eight characters.

Must contain at least one number.

No more than two repeating characters

the only special characters allowed are: @, ., $, _

Case sensitive.

Password expires in 90 day

Cannot be the same as the last four passwords.

Six numbers. No spaces, leading zeroes, or special characters.

Most Agent codes will usually start with 41,29,50,53,or 48 followed by four more numeric characters.

You may need to drop the 0 if it has a leading 0, such as, 041 and if the next four digits also has a leading 0, such as 01234. The correct agency code would be 411234.

Examples of correctly formatted codes:

411234, 291234, 501234, 531234, 481234

Kemper Select (formally known as Unitrin Direct)     Must be eight numeric digits
Kentucky National The first part is their KNI agency code, then the text “WebUser”

The password is the agency code split up with “Password” put in the middle.

Example:

11XXWebUser 11PasswordXX

 
Le Mars - See Donegal Six characters Must be a minimum eight characters. Seven numeric digits
Lighthouse

There are two types of user ID's for agencies.

Some have just the agent number (ex:420001)

Ssome have the agent number followed by a letter (ex:420001A

Must be a maximum of 10 characters.

Case sensitive.

 
Lititz Mutual

Five digit agent specific ID number and a "-" followed by four or five digits assigned by Carrier.

Some IDs have alpha values following the "-"

Must be eight characters.

Must include the following:

  • Uppercase letter

  • Number

  • Special Character: !, $, %, *

 
Loudoun Mutual

No length requirements.

Lowercase letters, symbols, and numbers are allowed.

Cannot use uppercase letters.

Must be a minimum of eight alphanumeric characters.

Cannot start or end with a space.

Four characters, with either a leading zero (0) or a leading uppercase 'S'
Madison Mutual     Alpha and then 4 numeric characters.
MAPFRE  

Password rules for all states except NH:

Must be a minimum of seven characters.

Must include at least three of the following:

  • Uppercase letter (A-Z)

  • Lowercase letter (a-z)

  • Number (0-9)

  • Special character (i.e. !, $, #, %)

Passwords cannot contain the user’s account name or parts of the user’s full name that exceed two consecutive characters.

Should be the general Agent ID plus the Sub Agent ID (no dashes or spaces).

Example: if Agent ID is NJ1 & SubAgent is 100 then the Agency Code would be NJ1100. However, not all agents will have a SubAgent ID, if they do not then only enter the Agent ID.

McMillan-Warner Mutual

No length requirement.

Case sensitive.

No length requirement.

Case sensitive.

 
Mendota      
Mercer Email address    
Merchants

Must be a maximum of 10 alphanumeric characters.

Must be between six (6) - 10 characters.

Must contain at least one number.

Cannot begin with a number.

Expires after 90 days.

 
Mercury    

Agency code must be four or six characters.

GA will allow up to seven digits.

If four characters are entered, then the value must be a valid agency code provided by Mercury to the agency(validated in the Mercury webservice).

If six characters are entered, then the first two characters must be the state code

  • 31 for NY

  • 09 for FL

  • 45 for VA

  • 04 for CA

  • 42 for TX

  • 10 for GA

  • 12 for IL

  • 35 for OK

and the last four characters are the agency code.

AZ & NJ do not currently use the state prefix.

Agency code starts with the letter "A", "N" or “P”, followed by three numbers, e.g., A000, N000 or P000 CA Auto and Home are on different platforms and require different credentials for rating.

Michigan Insurance Must be a minimum of eight characters

Must be a minimum of eight characters.

Must include the following:

  • Lowercase letter (a-z)

  • Uppercase letter (A-Z])

  • Number (0-9)

  • Special characrer (!@#$%^&*()_-+)

7 numeric digits
MMG Email address

Must be a minimum of eight characters.

Must include the following:

  • Uppercase letter

  • Number

  • Special character

Three digit agency number, then a space, followed by state code.

Example: 123 18

NatGen Custom360

NatGen Premier

NatGen Premier OneChoice

National General OneChoice

Can be alpha or numeric (varies based on the agency).

Must be a minium of 12 characters, with no spaces.

Must contain at least three of the following:

  • Uppercase letter (A-Z)

  • Lowercase letter (a-z)

  • Number (0-9)

  • Special character (i.e., $&%#@)

Seven digits with a varying first number.
National Grange/Main Street America Group Can be alpha or numeric. Can contain letters, numbers, and special characters. Six numeric digits.

Nationwide

Credential manager lists them as "Allied - Nationwide."

Must be six alphanumeric characters representing "agent", "first name", "last name" and a three digit number.

Example:

ajs123 would be agent john smith 123

Must be a maximum of eight characters.

Five numeric digits
New London First initial, last name, and numeric agency code.

Must be a minimum of eight characters.

Must include the following:

  • Uppercase letter

  • Lowercase letter

  • Number or special character

The agency code number (999) or padded with zeros, plus the agency code to create a five digit numeric field.

Example: 999 or 00999

NJ Skylands Alpha or numeric Alpha or numeric Seven numeric digits
Nodak  

Must be a minimum of 15 characters.

Must include the following:

  • Uppercase letter

  • Lowercase letter

Can contain special characters, except (* ' ")

Cannot contain all or part of the user's account name.

 
Norfolk & Dedham     five to eight digit number.
North Star  

Must be a maximum of six characters.

must contain at least one number.

Passwords cannot contain three or more consecutive characters that are the same, for example: AA1234 is valid, but AAA123 is not.

New passwords cannot contain three or more consecutive characters used in the previous password. For example: if the old password ABCDEF, the new password can be AB1234 but cannot be ABC123.

 
NYCM Insurance (formerly New York Central Mutual)

Must be between eight (8) - 20 alphanumeric characters.

Must be between eight (8) - 20 characters.

Can only include the following characters:

  • abcdefghijklmnopqrstuvwxyz

  • 1234567890

  • !@#$^*_-+:;',.?&()"

Five digits beginning with a zero (02122)

NOTE: Do not use a two digit prefix number in front of the five digit code.

NYCM Standard (formerly Acentral) Must be between eight (8) - 20 alphanumeric characters.

Must be between eight (8) - 20 characters.

Can only include the following characters:

  • abcdefghijklmnopqrstuvwxyz

  • 1234567890

  • !@#$^*_-+:;',.?&()"

Five digits beginning with a one (12345)

NOTE: Do not use a two digit prefix number in front of the five digit code.

Olympus  

Must be a minimum of eight characters.

Must include the following:

  • Letter

  • Number

Cannot be the username.

 
Pacific Specialty

Can be individual username or Producer Code.

Example: Sue Brown or B99999

Can be individual password or Agency Password, but should match what was used for the username.

Individual username and Individual password

or

Producer Code and Agency Password

Username/Contract Number/Agency ID would be the following format: ANNNNN ß Alpha followed by five numbers.

The alpha can start with an ‘A’, a ‘B’, or in some rare instances a ‘Z’.

Partners Mutual

Must be PAL assigned userame.

Must be between four (4) - 10 characters.

The second last character is an underscore.

 

Contains four numbers.

  • WI starts with 0

  • IA starts with 2

Patriot  

Must be 16 characters, including spaces.

Phrases are allowed

Seven digits usually beginning with 1.
Pekin Not case sensitive

Must be between 6 - 8 characters and be a combination of alphabetic, numeric and special characters. You will need to construct your password as follows:

  • Position/Character 1 - Must be one of three special characters: $ # @

  • Position/Character 2 - Must be a numeric value: 0 through 9

  • Position/Character 3 - Must be at least four alpha letters, but no more than six

Format: ##### Example: 12345
Penn National Must be a maximum of 100 characters

Must be between seven (7) - 15 characters.

May include any combination of uppercase letters, lowercase numbers, numbers, and special characters (!@#$%^&*)

 
Philadelphia Contributionship

FirstnameLastname

(ex. johnsmith)

Not case sensitive

Case sensitive

Six numeric digits in the following format:

6107-02

The first four digits are the agency code and the last two are the producer number that is unique to each agent.

Pioneer State Mutual

Must be between four (4) - 30 alphanumeric characters.

May include special characters:

(@#$%^&+=)

Must be a minimum of 10 characters

Must include the following:

  • Uppercase letter

  • Lowercase letter

  • Number

Examples:

Pi14n33rto

sH987pKgGk

MmEu1rS547.

 
Plymouth Rock

Must be between three (3) - 20 characters.

Cannot contain leading or trailing blanks or special characters other than the following:

  • Hyphens

  • Underscores

  • Periods

  • At sign @

Must be between eight (8) - 20 characters.

Must include the following:

  • Uppercase letter

  • Lowercase letter

  • Number

May contain special characters, such as @ # $ % ^ ! & * ( ) : { }

Cannot contain leading or trailing spaces.

Six or seven characters
Preferred Mutual   Must be a minimum of six characters.

Nine digit numeric code that begins with a zero (0)

Progressive     Five alphanumeric characters
Progressive (was ASI)  

Must be a minimum of eight characters.

Must include the following:

  • Uppercase letter

  • Lowercase letter

  • Number

  • Special character

Six numerical digits
Pronto General Agency (Pronto PLRPortal) Five numbers and two letters   Same five numbers in the username, but without letters.
Providence Mutual  

Must be a minimum of seven characters, with two of the characters being numerical.

The first characters cannot be the numeric characters.

 
Quincy Mutual / Patrons Oxford

Must be between six (6) - 10 characters.

Not case sensitive.

Must be between seven (7) - 25 characters.

Must include at least three of the following:

  • Uppercase letter

  • Lowercase letter

  • Number

  • Special character

Password is case sensitive.

Five digits starting with zero (0).
RAM Mutual     Sub-Producer ID
Rockford Mutual  

Must be a minimum of eight characters.

Must include the following:

  • Uppercase letter

  • Lowercase letter

  • Number

  • Special character

Cannot start with $ or ~

Cannot contain the username (forward or backward).

16 characters
Rockingham first initial/last name    
Safeco

Must be a minimum of 12 alpha and/or numeric characters.

Must be between 12 - 32 characters.

Must include the following:

  • Uppercase letter

  • Number

Cannot contain the word: password.

Cannot contain the username, first, middle, or last name (if over 3 char.).

Cannot contain spaces.

Cannot reuse last 10 passwords.

Six digits (no spaces or dashes).

Agents would have either a six or eight digit agency code.

If it's an eight digit code, they should drop the first two digits.

Safety

Must be a maximum of 50 characters.

First Name followed by Last Name followed by Agency OU.

Must not include spaces

Must be a minimum of six characters

Use the broker code assigned to them by safety.

NH begins with 55 (total of five digits).

ME begins with 54 (total of five digits).

MA can begin with various numbers but is five digits.

Secura Milestone

SECURA:

Typically their email

SECURA:

Must be a minimum of eight characters.

Must include the following:

  • Uppercase letter

  • Number

  • Special character (!#%$)

Must not include first or last name

SECURA MILESTONE:

Carrier uses CDKey style credentials instead of username and password for PLR credentials.

The CDKey format consists of 16 alphanumeric characters entered in four groups of four characters with each group of four separated by a hypen

Example: 1234-5A67-8B9C-DEFG

SECURA:

six digits

Security Mutual

Must be a minimum of eight characters.

May contain letters, numbers, and special characters.

Must be a minimum of eight characters.

May contain letters, numbers, and special characters.

 
Selective Must be lower case. Must be lower case.  
Southern Trust   Must be between 12- 15 characters.

9 characters.

Format is:

XXXXXXX-XX

All Tennessee agents have numbers that start with 1000 and go up from there.

All Georgia agents have numbers that start at 1 and go up from there.

Each state has leading zeros that make up the nine positions in the agency number.

Stillwater (Formerly Fidelity National) Starts with OPX  

Format is:

XXX XXX XXXX

Contains both letters and numbers.

The General RTR   Same as agency code Six digits
Travelers     Six characters, and must begin with zero (0).
Trexis (was Alfa Vision/Alfa Specialty)

Must be a maximum of 15 Alpha and/or numeric characters.

No special characters (i.e. ", $, &, etc...) allowed.

Must be a maximum of 10 characters.

May contain letters, numbers, and special characters excluding (" , ' / \)

Six characters
Union Mutual of VT  

Must be between four (4) - (8) eight characters.

Case sensitive.

 
United Heritage  

Must be a minimum of six alphanumeric characters.

Case sensitive

Must not contain the following:

  • Username

  • Previous password

  • Spaces

Must be numeric.
United Home

Either six or seven characters. Begins with ‘018, 003, 026, 035, 043' followed by three digits or three digits and a letter.

Example: 018025 OR 018001A

State three digit prefix:

  • AR - 003

  • MO - 026

  • OK - 035

  • KY - 018

  • TN - 043

   
Universal North America  

Must be eight characters.

Must include the following:

  • Uppercase letter

  • Lowercase letter

  • Number

  • Special character

 
Utica First Any combination of letters, numbers, special characters. Any combination of letters, numbers, special characters.  
Utica National/Utica Essentials

Usually seven characters.

Format is:

First position is a variable based on the Agents location(choices are g, j, k, l, m, p, and s.

Second position is the letter 'a' for agent.

Third through seventh position is the agent producer code with Utica. It is the User ID they use to login to our @your.service site.

NOTE: If an agent has an individual user ID then the last three positions (8-10) are the users initials.

   
Venture General  

Must be between five (5) - 25 characters.

 
Vermont Mutual  

Must be a minimum of eight characters.

Must include the following:

  • Uppercase letter

  • Number

Must be five (5) or ten (10) digits with no spaces or hyphens
Wadena (IMT)

Their last name, first two letters of their first name.

If the username is already taken, a number will be placed at the end.

May be alphanumeric

Not case sensitive.

Must be a minimum of six characters.

Must contain the following:

  • Uppercase letter

  • Lowercase letter

  • Number

  • Special character

Must be six characters.

Can contain alpha and/or numeric characters.

Wayne Mutual Insurance  

It must be a minimum of eight characters.

Must include at least three of the following:

  • Uppercase letter

  • Lowercase letter

  • Number

  • Special character

Four digits
WestBend Eight characters

Must be a minimum of eight characters, with no spaces.

Must include at least three of the following:

  • Uppercase letter

  • Lowercase letter

  • Number

  • Special character

 

Western National (Legacy Product Agents Express)

In Alaska it is Umailik

Email address

Must have a minimum of eight characters, with no spaces. Must include at least one letter and one numbers.

Only one double character set allowed ("mm" or "22")

Case sensitive

Must be either three or six numbers.

If the number you have is shorter, please enter the appropriate amount of zeroes before your code to get to the required length of either three or six numbers.

Agency number assigned by Western National.

For three digit agency codes, enter three digit code only (example: 901).

For four digit agency codes, enter code with two leading zeroes (example: 005111).

this was previously your Producer Name. Should now be agency code.

For five digit agency codes , enter code with the leading zero.

Westfield, Westfield Wespak and Westfield Wespak Estate No unique formatting requirements. Can also be user's email address

Must be a minimum of eight alphanumeric characters. Must include at least one letter and one number.

Seven digit number
Wisconsin Mutual

Must be a maximum of five characters, including spaces.

This is the agency code.

Must be a maximum of eight character.

Case sensitive