Multiple IVANS Accounts for Single Database ID
Note: This update represents only a portion of the AMS360 23R2 release. Please navigate to AMS360 2023 R2 Release Notes to review other enhancements and fixes that were part of this release. |
Agencies that operate with multiple live AMS360 databases can now add multiple IVANS mailboxes in their primary and non-primary databases. All agencies can add multiple IVANS accounts per business unit, and it is not necessary to create new business units solely for the download setup.
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Access Administration Center > General > Download Setup
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Review the general download settings at the top of the Download Setup screen for accuracy. The settings include:
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IVANS Account # is based on: Agency, Division, Branch, or Department
NOTE: Multiple IVANS accounts can now be set up at any single business unit level or at the agency level.
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Download Nightly: Enables or disables nightly IVANS pickup. When not selected, no automatic download sessions will occur.
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IVANS Machine Address: This field may be left blank unless participant code is used.
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Participant Code: Only used by agencies receiving downloads from a single IVANS mailbox into multiple AMS360 databases.
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In the bottom part of the Download Setup screen, IVANS mailboxes are displayed in the grid. Options (left-to-right) include:
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Checkbox to select row(s): Used to enable, disable or delete multiple rows
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Enabled: When selected, the IVANS mailbox is included in the nightly download
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Mailbox Name (Optional): Ability to enter a unique name for each IVANS mailbox
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Business Unit: Options are based on the "IVANS Account # based on" setting
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IVANS Account #
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IVANS User ID
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IVANS Password
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Status: Displays a message when IVANS Mailbox credentials are invalid.
NOTE: Credentials are only validated when Enabled is selected. If invalid credentials are saved three times, the IVANS account will lock**
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Actions: Allows edits to existing rows
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To add a new IVANS account, click the "New Mailbox" button.
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In the New Mailbox form, enter the IVANS mailbox details
NOTE: If the Enabled is not selected, the credentials will be saved, but are not validated for accuracy and the mailbox will not be included in the nightly download session
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Click “Add” button to save
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All enabled mailboxes with validated credentials will be processed automatically during the nightly download session when "Download Nightly Pickup" is enabled.