Open topic with navigation

This feature, or some fields and options described, might not be available depending on your settings, security rights, or platform package.

         Related Topics Link IconR

Receipt Void/Move Receipt

The Receipt Void form allows you to void a posted receipt. You may need to void a receipt if the item was returned unpaid by the bank or a receipt was applied to the wrong customer.

You must have security access to void receipts. Separate security settings exist for both voiding a receipt on a posted and unposted deposit.

The Move Receipt form allows you to move a receipt to another bank from within the Bank Deposit data entry form. The Move option is only available for receipts that are not included on a posted deposit.

    ClosedVoiding or Moving a Receipt

Void a Receipt

  1. Open the appropriate center associated with the receipt.

  2. Find the desired bank or payor (customer, broker, company, etc.) of the receipt.

  3. Click the Register tab and locate the receipt to be voided.

  4. Proceed to the next step based on the status of the receipt to be voided:

    ClosedReceipt is posted but is not included in an unposted bank deposit

You must have security access to void a receipt.

  1. Click the Void icon . The Receipt Void form displays.

  2. Complete the Receipt Void form options, as appropriate.

  3. Click Post, making sure the status bar indicates satisfactory completion.

    ClosedReceipt is posted and is included in an unposted bank deposit

You must have security access to void a receipt on an unposted deposit.

If the receipt you want to void is included on an unposted deposit, you will get the following message:

    1. Click OK to the message. This closes the message and the Receipt View form.

    2. Open the appropriate bank account in the Bank Center associated with the receipt.

    3. Click the Deposits tab.

    4. Find the unposted deposit (Status = Unposted) containing the receipt to be voided, by clicking the appropriate date link in the GL Date column.

    5. Find the receipt in the Receipts Available for Deposit section grid and click Delete.

    6. Click Save or Save and Close.

    7. Go back to the Register tab in the appropriate center and locate the receipt to be voided.

    8. Click the Void icon . The Receipt Void form displays.

    9. Complete the Receipt Void form options, as appropriate.

    10. Click Post making sure the status bar indicates satisfactory completion.

    ClosedReceipt is posted and is included in a posted deposit

You must have security access to void a receipt on a posted deposit.

  1. Click the Void icon . The Receipt Void form displays.

  2. Complete the Receipt Void form options, as appropriate.

  3. Click Post, making sure the status bar indicates satisfactory completion.

 

 

Move a Receipt

  1. Launch the form from one of these two access points:

  2. On the Bank Center Register tab, click the Move button for the receipt that you would like to move. The Move Receipt form opens.

  3. From the Bank Deposit data entry form > Receipts Available for Deposit section, click the Move link in the grid for the receipt you would like to move. The Move Receipt form opens.

  1. From the Move Receipt To Bank list, select the correct bank to which this receipt applies.

  2. Click Post. You return to either the Bank Center Register tab, or to the Bank Deposit form, depending on the access point you used to launch Move Receipt. The receipt no longer appears.

The Move option is only available for receipts that are not included on a posted deposit.

    ClosedReceipt Void/Move Receipt Form Sections

    ClosedReceipt Void Form Sections

     ClosedGeneral Information

The General Information section is disabled and displays the date of the receipt, name of the payor, amount, description and the bank where the money was deposited.

In addition, this section shows the printed receipt number (if the receipt was printed), the reference number of the transaction, the type of receipt, and the bank number and check number if entered on the original receipt. A message is also displayed indicating whether or not the receipt has been included on a posted Bank Deposit.

Links

What is this?

View Waive Late Charge Journal Entry

If you waived a late charge or a small balance when posting the original receipt, the appropriate link is available. Click the link to view the details of that journal entry.

This link is "view only". In order to void the waive late charge or small balance journal entry, click the Void button from that journal entry row in the register.

View Waive Small Balance Journal Entry

 

    ClosedVouchers

This section displays all voucher lines of the receipt where the money was distributed. This includes the divisions to which the receipt was posted. The table is view only and cannot be changed.

Receipts with multiple division postings include a system journal entry. By voiding the receipt you reverse these journal entries.

    ClosedVoid

Group/Field

What's This?

Void Date

Choose the desired date from the date picker. The current system date defaults.

If you want the void transaction to have the same date as the original receipt, check the Make void date equal original receipt date checkbox.

For an item returned by the bank, you may want the void date to agree with the bank's posting date to make bank reconciliation easier.

Make void date equal original receipt date

Void Reason

Enter a description as to why the receipt is being voided. For example, a check was returned NSF.

Voided By

Displays the name of the logged in user. Cannot be changed.

    ClosedNSF Charge Journal Entry (Optional)

If you are voiding a receipt due to a returned check from your bank, this section allows you to post a journal entry to account for any fees charged by the bank for processing the returned item.

The data entry field defaults are based on which Journal Entry Option is selected.

Option

How does it work?

Debit Selected GL Number for Total Charges.

Credit the Bank for the Total Charges.

This option is used when the agency elects not to pass the NSF charges on to the customer.

  1. Enter the Journal Date. The current system date defaults.

  2. Enter the amount of the Bank NSF Charge.

  3. Select the GL Number where the NSF charge is to be expensed.

  4. Select a Department.

  5. Enter a Memo description for the transaction.

The NSF charge amount is subtracted from the bank balance and charged to the selected expense account.

Debit Customer AR for Total Charges.

Credit the Bank for the Bank Charge.

Credit Selected GL Number for the Additional Charge.

Use this option when you wish to charge the customer for the fees charged by the bank. You may also add an additional charge, subject to applicable law.

  1. Enter the Journal Date. The current system date defaults.

  2. Enter the amount of the Bank NSF Charge.

  3. Enter the Additional Charge you want to charge the customer.

  4. Select the Inv #where you want to apply the Total Charges.

  5. The Total Charge (Bank NSF Charge + Additional Charge) is debited (added) to the customer account.

  6. Select the GL Number where the additional charges are to be posted (revenue/expense).

  7. Select a Department.

  8. Enter a Memo description for the transaction.

The Total Charge appears on the customer accounts receivable. The amount charged by your bank is subtracted from the bank account balance and the additional charge is posted as a credit to the GL Number indicated.

The GL Number defaults to 41150-Finance Charge Income, but can be changed.

    ClosedMove Receipt Form Sections

    ClosedGeneral Information

The General Information section is disabled and displays the date of the receipt, name of the payor, amount, and description.

In addition, this section shows the printed receipt number (if the receipt was printed), the reference number of the transaction, the type of receipt, and the bank number and check number if entered on the original receipt. A message is also displayed indicating that the receipt has not been included on a posted Bank Deposit.

Finally, the Entered By field displays the logged-in employee name under which the receipt was entered. The dates the receipt was entered and posted are also displayed.

(Bank Selection)

What is this?

From Bank

The From Bank field is view-only, displaying the current bank.

To Bank

From the To Bank list, select the correct bank to which this receipt applies.

This is the bank to which the receipt will be moved when this form is posted.

     ClosedVouchers

This section displays all voucher lines of the receipt where the money was distributed. This table is view only and cannot be changed.

    ClosedPosting a Void Receipt - Statement Attached

If the receipt being voided is attached to an Account Current Statement or to a Commission Statement, posting the Receipt Void form displays a message asking if you want to create a copy of the statement set to "Ready to Pay" status. Click OK if you need a copy of the statement to attach to a different transaction. Clicking Cancel means that no copy of the statement is created.

If you answer Cancel to the message, the invoices are still available to be included when building another statement but the statement is not automatically created for you.


My Vertafore Support | Vertafore University | NetVU Network | Vertafore.com


© 2015 Vertafore, Inc. and its subsidiaries. All Rights Reserved. Vertafore, the Vertafore design, AMS360, Vertafore Producer Advantage, Producer Plus, AgencyEDGE, ReferenceConnect, BenefitPoint, Engage, and WorkSmart are registered trademarks of Vertafore, Inc. or its subsidiaries. Third party marks belong to their respective holders. AMS360 Classic Help updated 5/18/2016 10:58 PM