This feature, or some fields and options described, might not be available depending on your settings, security rights, or platform package. |
The Activity Listreport shows all actions performed and logged by your agency for your customers and their policies.
Accessing the Activity List Report
Access this report from any center or form that has a Toolbox menu. Select Toolbox > Reports to open the Reports - All list. Click Activity List. The Reports - Activity List selection form opens. Make your selections, then from the File menu select to:
Print Preview
Create CSV to export the report to the program of your choice.
Preview Cover Page
Report Selections |
What is this? |
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Center |
Select All to request activities for all centers. The Name field also defaults to All. Otherwise, select one of the centers below to filter your activities by that center.
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Name |
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Customer Business Unit |
Use to select the Customer Business Unit(s) for All customers. This link is disabled when a specific customer is selected. |
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Date Range |
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Policy Selection |
This section is only available when the Center selection is Customer, and a specific customer is selected.
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Action Selection |
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Group |
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Print Summary Only |
Check this box, if you do not want the Description of the activity to print on the report. |
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Sort Order |
Use to sort Activities by:
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Print Cover Page |
Allows you to include a cover page listing the selected options included in the report. This option defaults as unchecked. |
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Description |
Accept the default description, or enter a new one that describes the report you are requesting. |
Report Fields |
Description |
Action |
The Action (e.g., form letters, billing, application) selected for the activity. |
Date/Time |
The Date and Time the activity was logged. |
By |
The short name of the Employee who entered the activity. |
Policy |
The Policy Number the activity is attached to. |
Claim/Loss Date |
The Claim Number and Loss Date of the claim the activity is attached to, if any. |
Co |
The Company associated with the activity. |
Policy Term |
The Policy effective and expiration date. |
Exec |
The Executive associated with the activity. |
Tran |
The Policy Transaction on the activity. |
Effective |
The Transaction effective date. |
System Date |
The System Date when the activity was entered. |
Group |
The Group Name the activity was assigned to, if any. |
Description |
The Group Type associated with the Group Name, if any. |
Activity Text |
The text of the activity prints under the identifying information. |
CSV Columns |
Description |
Activity Date |
The DateandTimeentered for the activity. |
System Date Logged |
The system DateandTimewhen the activity was entered. |
Entity |
The center entity associated with the activity. |
Name |
Based on the center, the entity name (e.g., customer name, bank name, company name) on the activity. |
Customer |
Customer Lastname/Firstname on the activity. |
Customer Division |
The division assigned to the customer on the activity. |
Customer Branch |
The branch assigned to the customer on the activity. |
Customer Department |
The department assigned to the customer on the activity. |
Customer Group |
The group assigned to the customer on the activity. |
Action |
The Action (e.g., form letters, billing, application) selected for the activity. |
Description |
The activity description. |
Entered By |
The short name of the Employee who entered the activity. |
Policy Number |
The Policy Number associated with the activity. |
Policy Term |
The Policy effective and expiration dates associated with the activity. |
Transaction Date |
The Transaction effective date of the policy associated with the activity. |
Transaction |
The Policy Transaction attached to the activity. |
Type of Business |
The type of business (e.g., Personal Lines, Commercial Lines, Life) associated with the activity. |
Policy Division |
The division assigned to the policy on the activity. |
Policy Branch |
The branch assigned to the policy on the activity. |
Policy Department |
The department assigned to the policy on the activity. |
Policy Group |
The group assigned to the policy on the activity. |
Company |
The Company on the activity. |
Claim Number |
The Claim Number attached to the activity. |
Loss Date |
The Loss Date of the claim attached to the activity. |
Policy Executive |
The Executive on the policy that is attached to the activity. |
Policy CSR |
The CSR on the policy that is attached to the activity. |
Policy Broker |
The Broker on the policy that is attached to the activity, if any. |
Lines of Business |
All Lines of Business entered for the policy associated with the activity. |
Group Type |
The Group Type selected for the activity, if any. |
Group |
The Group selected for the activity, if any. |
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