Attach Supporting Documents

Use the Attach Supporting Documents service to securely and electronically submit to certain states documentation supporting an answer to a background question on a license application or renewal. This service is free of charge.

This service is available in only certain states (i.e., "Sircon States"). For electronic document attachment services in other states, see Upload Documentation to the NIPR Document Warehouse.

To open the Attach Supporting Documents page, choose one of the following methods:

• At the end of license application or license renewal process, in the green message box at the top of the License Application Confirmation or License Renewal Confirmation page click the Attach Documents link.
• In the Action field on the License Application Status or License Renewal Status results page, click the Attach Supporting Documentation () button that corresponds to a license application or renewal to which you wish to electronically attach documentation.

The process involves the following steps:

Upload Supporting Documentation

If the documentation is already in Microsoft Word, Microsoft Excel, or Adobe PDF file format, the system will accept them as is. However, if you have only a paper document, use an electronic scanner to scan the paper document and convert it to an electronic image file of a supported file type. (See Notes, below.)

1. Save the scanned image file to your computer file system.
2. In the Attachments section of the Attach Supporting Documentation page, click the Browse button. The Choose File dialog box will open.
3. Use the navigation options on the Choose File dialog box to locate the electronic file on your computer system. When the correct file name appears in the File Name field, click the Open button. The Choose File dialog box will close, and the system path to the file will appear in the Select a Document field to the left of the Browse button.
4. In the Document Description field, enter a brief document description of the file you are attaching to the license application or renewal. Maximum 32 characters.
5. Click the Attach button. The system will upload the selected electronic file. When it is finished, the file's name and description will display in a table in the Attachments section.
6. Repeat the preceding steps for each document you wish to upload.

Submit Supporting Documentation

1. In the License Applications or License Renewals section of the Attach Supporting Documentation page, review the list of states to which you have applied for a license application or renewal. By default, all of the documents listed in the table in the Attachments section will be attached to license applications or renewals submitted to the listed states.
2. If desired, to instruct the system not to send a selected uploaded document to a particular state, click the View/Modify Destination States button () in the Action field of a selected document. Then, click to uncheckmark the checkbox corresponding to a state to which you do not want to submit the document. When you have finished, click the Save button ().
3. If desired, to edit the file description of a listed document, click the Edit Description button () in the Action field of a selected document. Modify the value in the Edit File Description field. When you are finished, click the Save button ().
4. If desired, to remove an uploaded document from submission altogether, click the Delete button () in the Action field of a selected document.
5. Once all desired documents are uploaded, click the Submit button. Each document will be encrypted, attached to its related license application or renewal transaction, and transmitted securely to the state. The Supporting Document Confirmation page will open, displaying each attached document and the destination state(s).
6. If desired, click the Print link in the green box at the top of the page to print the Supporting Document Confirmation page on a local printer.
7. To complete the process, click the Submit button.

The Attach Supporting Documents service is available, free of charge, to submit supporting documentation for applications or renewals of certain license types to certain states. For other license types or states, you may use the NIPR Document Warehouse, which does assess a fee. For license applications or renewals to states where either electronic document attachment service is unavailable, or if you do not wish to use an electronic document attachment service, you may mail, fax, or email your supporting documentation to the state insurance department. Click the State Information link at the bottom of the page to find state contact information.

The electronic document attachment service is not available for license applications or renewals in all states. For renewals in states where it is unavailable, or if you do not wish to use it, you may mail, fax, or email your supporting documentation to the state insurance department. Click the State Information link at the bottom of the page to find state contact information.

If you do not have your electronic document ready at the conclusion of the license application or license renewal process, you can attach it to the application or renewal later. A state will hold your application or renewal in pending status until it receives your supporting documentation. To re-open the Attach Supporting Documents page, use the License Application Status or License Renewal Status service, find your license application or renewal, and then in the corresponding Action column, click the Attach Supporting Documentation () button.

You may attach only documents with the following file types: Word (.doc or .docx), Excel (.xls or .xlsx), PDF (.pdf), JPEG (.jpg), TIFF (.tif), or PNG (.png).

If you have scanned a paper document to create an electronic file, use the scanner software application you are using on your computer to save the scan as one of the supported file types. Most scanner software programs offer a File menu, from which you can select Save As, and then save the scan as a PDF, TIFF, JPEG, or PNG file type. For additional assistance, consult the online help of your scanner software program.

The View/Modify Destination States button () is available only if the License Applications or License Renewals section displays license applications or renewals submitted to more than one state.

To review the attachments required for specific background questions, click the How do I know what documents to attach for each state? link in the Frequently Asked Questions section. Then, click the View State Specific Requirements link. A new window will open with the text of the questions.