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License Application/Renewal Status Inquiry

Run the License Application/Renewal Status Inquiry to check the status of one or multiple submitted license applications or license renewals or reinstatements.

This flexible report offers the following conveniences:

• Check the status of a single license application or renewal based on a transaction confirmation ID number.
• Review the status of license applications or renewals submitted or to which the state responded during a specific period of time. Narrow the output based on status, state, and/or submitting staff member. Sort the results by confirmation ID number, or group them either by state then producer or by producer then state.
• Review all license applications or renewals submitted for a specific individual or agency producer. Narrow the output based on status or state.
• Easily search for license applications or renewals at any stage in their processing lifecycle.
• Easily search for declined license applications or renewals or reinstatements for follow-up.
• Easily search for license applications or renewals for which a state issued additional responses or intermediary results.

Use the following steps:

Getting Started

1. In the AgencyEDGE navigation bar, click the Transactions link. The Transaction List will open in the Home page.
2. In the Transaction Inquiries group, click the License Application/Renewal Status Inquiry link. The License Application/Renewal Status Inquiry page will open.

Choose Service

1. In the My Requests section of the Dashboard, click the View More Info>> link. The My Requests page will open.
2. In the Requests Information section, find the license application request the results of which you want to review.
3. In the Actions column corresponding to the desired request, click the View link.

Enter Search Criteria

Choose from among the following options for searching for license application submission results:

To search by Confirmation ID:

Check on the status of a single license application or renewal using the transaction's Confirmation ID number returned by the system during processing.

1. On the search criteria page, in the Search By field click to selectthe Confirmation ID radio button.
2. Required. In the Confirmation ID field, enter the confirmation ID number that the system provided at the conclusion of the license application or renewal transaction.
3. Click the Submit button. The system will generate the results of the inquiry. If the system could not generate results based on the entered criteria, the following message will display: "No results were found to match your criteria. Please revise your inquiry and make sure all the information entered is correct."

To search by submission date:

Review license applications or renewals status based on a range of submission dates.

1. On the search criteria page, in the Search By field click to select the Date radio button.
2. In the Date Type field, click to select the Submit Date radio button.
3. To search for license application status, click to select the License Applications radio button OR to search license renewal or reinstatement status, click to select the License Renewals radio button.
4. Required. In the Submit Date From field, enter the beginning date in a range of dates during which you wish to search for submitted license applications or renewals. Use the mmddyyyy date format. Or, click the Calendar button () to open a popup calendar from which you can click to select a date.
5. Required. In the To Date field, enter the terminal date in a range of dates during which you wish to search for submitted license applications or renewals. Use the mmddyyyy date format. Or, click the Calendar button () to open a popup calendar from which you can click to select a date.
6. If desired, you may narrow the inquiry to include only license applications or renewals that include certain filter criteria. Select filter criteria from the following optional dropdown menu fields:
   • Status: Approved, Auto Approval Denied, Awaiting NIPR Validation, Declined, Denied, Entered in Error, Error, Expired, Force Close, Left Pending, Processed, Subscriber Review -Denied, Under Insurance Carrier Review, Under State Review, or Withdrawn
   • State: State to which a license application or renewal was submitted
   • Subscriber Representative: A specific staff member who submitted a license application

6. From the Sort dropdown menu, select a method for grouping results and sorting results within each group. Choose one of the following methods:
   • Sort by Confirmation ID: Default; no grouping
   • Group by state, and then sort by producer name
   • Group by producer name, and then sort by state

7. Click the Submit button. The system will generate the results of the inquiry. If the system could not generate results based on the entered criteria, the following message will display: "No results were found to match your criteria. Please revise your inquiry and make sure all the information entered is correct."

To search by state results date:

Review license application or renewal status based on a range of dates during which the system received a result from a state.

1. On the search criteria page, in the Search By field click to select the Date radio button.
2. In the Date Type field, click to select the Results Received Date radio button.
3. To search for license application status, click to select the License Applications radio button OR to search license renewal or reinstatement status, click to select the License Renewals radio button.
4. Required. In the Results Received Date From field, enter the beginning date in a range of dates during which you wish to search for state results of license applications or renewals. Use the mmddyyyy date format. Or, click the Calendar button () to open a popup calendar from which you can click to select a date.
5. Required. In the To Date field, enter the terminal date in a range of dates during which you wish to search for state results of license applications or renewals. Use the mmddyyyy date format. Or, click the Calendar button () to open a popup calendar from which you can click to select a date.
6. If desired, you may narrow the inquiry to include only license applications or renewals that include certain filter criteria. Select filter criteria from the following optional dropdown menu fields:
   • Status: Approved, Auto Approval Denied, Awaiting NIPR Validation, Declined, Denied, Entered in Error, Error, Expired, Force Close, Left Pending, Processed, Subscriber Review -Denied, Under Insurance Carrier Review, Under State Review, or Withdrawn
   • State: State to which a license application was submitted
   • Subscriber Representative: A specific staff member who submitted a license application

6. From the Sort dropdown menu, select a method for grouping results and sorting results within each group. Choose one of the following methods:
   • Sort by Confirmation ID: Default; no grouping
   • Group by state, and then sort by producer name
   • Group by producer name, and then sort by state

7. In the Only Include Duplicate Responses field, click to select the No radio button to return all results regardless of additional or follow-up state responses, or click the Yes radio button to narrow the report to include only results that include additional or follow-up state responses to the same transaction request (inclusive of other filter criteria).
8. Click the Submit button. The system will generate the results of the inquiry. If the system could not generate results based on the entered criteria, the following message will display: "No results were found to match your criteria. Please revise your inquiry and make sure all the information entered is correct."

View Results

Results will display inline, grouped and/or sorted based on the option you selected from the Sort dropdown menu, where available.

As a heading to each result, the license application or renewal state displays together with the applied-for or renewed license type or class. (Examples: Colorado Resident Producer Application, Tennessee Non-Res Limited Rep. Renewal, Connecticut Producer License Renewal, etc.)

1. Review the results of your inquiry. Results may include values in the following fields:
   • Confirm ID No: Transaction Confirmation ID
   • Submit Date: Date on which request was submitted for processing
   • Status: Current status or processing result of license application or renewal. Value may include Approved, Auto Approval Denied, Awaiting NIPR Validation, Declined, Denied, Entered in Error, Error, Expired, Force Close, Left Pending, Processed, Subscriber Review-Denied, Under Insurance Carrier Review, Under State Review, or Withdrawn
   • Producer: Individual or firm producer name.
   • EIN/SSN
   • Transmission Method: Either NIPR Gateway or Sircon Direct (submitted to a "Sircon State").
   • License Number: For a license renewal, displays number of license submitted for renewal. For a license application, displays only if state processing Status is Approved and application was submitted to certain "Sircon States."
   • Effective Date: Available for license application status only. Displays only if license processing Status is Approved. State-unique license renewal date.
   • Expiration Date: Available for license application status only. Displays only if license processing Status is Approved. State-unique license renewal date.
   • NIPR Trans ID: Available when Transmission Method is NIPR Gateway or Sircon Direct, if request passed first through NIPR Gateway before routing to a "Sircon State." NIPR transaction tracking number.
   • Submission Method: Either Online Entry or Offline File, if using a Vertafore batch processing method
   • User: Submitting staff member or system processing job
   • Action: May offer the following controls:
     • Print Confirmation ()
     • Print Application Form (): Available for license applications only.
     • Print License ()
     • Attach Supporting Documents (): For more information, see Attach Supporting Documents.
   • Qualifications: Separate state results information on related qualifications (license lines or LOA) :
     • Result Rcvd Date: Date on which system received state result for each qualification
     • Qualification Type: Description of license lines or LOA applied for together with the supporting license
     • Result: Current status or processing result of qualifications; values may include Approved, Auto Approval Denied, Awaiting NIPR Validation, Declined, Denied, Entered in Error, Error, Expired, Force Close, Left Pending, Processed, Subscriber Review -Denied, Under Insurance Carrier Review, Under State Review, or Withdrawn
     • Description: May include processing messages returned by state, including denial reasons, error conditions, status notifications, or follow-up information
     • View Past Results: From certain states, the system can retrieve and store intermediary processing statuses. Where a result includes intermediary or historical processing statuses, click to expand the Qualifications section and display them.

2. If your inquiry result spans multiple pages, click the Next Page button to display the next inquiry result page. Or, click the Prev Page button to display the previous inquiry result page.
3. If desired, click the View Past Results link relating to a selected license application or renewal transaction to review intermediary state processing statuses, where available.
4. If desired, click the value of the Confirm ID No link or the Print Confirmation () button in the Action field to open the confirmation page of a selected license application or renewal transaction in a separate window.
5. License applications only. If desired, click the Print Application Form () button in the Action field to open the original license application in HTML format in a separate window.
6. If desired, click the Print License () button, where available, to open the Print a License service, where you can download a printable version of the state-issued license. For additional information about license printing, click the How do I print my license? link at the bottom right of the page.
7. If desired, and if necessary to explain an answer to a background question on the license application or to transmit other documents to the application state, click the Attach Supporting Documents button () in the Action field to open the Attach Supporting Documents service.
8. If desired, click the Print button () at the top of the page to print the results to a local printer.
9. Click the Revise Inquiry button to return to the search criteria page, where you can update selection criteria and resubmit the inquiry.
10. To exit the Check License Application Status page, click the Transactions link in the navigation bar or the breadcrumbs. The Transaction List will open.

The maximum date range limitation on searching for license application or renewal status is 365 days.

A license application, renewal, or reinstatement must have an Approved or Processed result with no messages indicating the transaction is on hold, or it will not be available to print using the Print a License service. In the case of a new license, the license also must have a license number from the state.

Results are best printed in landscape orientation.

Occasionally a state will reverse its response to a single license application or renewal request. For example, a state may initially issue an Under State Review result to a qualification but then subsequently issue an Approved result. To help accommodate this situation, you may filter the results to include only those where a state issued more than one response to a license and/or qualification application. First, use the State Results Date search criteria, and then click to select the Yes radio button in the Only Include Duplicate Responses field. Then you may use the lookup results to manually update your internal licensing records.

When necessary you can attach supporting documents to a license application or renewal to certain states and submit the documents directly and securely to the state department of insurance. In the lookup results, a license that requires a document attachment will offer the Attach Supporting Documentation button () in the Action column. Click the button to open the Attach Supporting Documents page. There, you can browse for the supporting document in electronic format on your computer system, provide a description to give context for the reviewer, and then upload the document to the license application or renewal. Help links are available to answer frequently asked questions about the electronic document attachment service.

If you are using the NAIC/NIPR Attachments Warehouse to upload supporting background question documentation, you can view information on how to access the service in the Description field. (For more information, see Upload Documentation to the NIPR Document Warehouse.)