Selection

What is this?

Company Grid

All companies that have unmatched customers and policies appear in the grid. To help you identify the companies, the company Name and Short Name from Company Setup appear in the grid along with the number of unmatched transactions.

Select the company or companies you want to match the transactions for, by doing one of the following:

Policy Transactions

Select the Policy Transactions option to match the transactions to customers, and policies if appropriate.

This is the default selection.

Accounting Transactions

Select the Accounting Transactions option to match direct bill statement transactions to customers and policies. The list of companies and number of transactions change to reflect the number of accounting transactions needing assignment.

Select this option only if you use the optional Direct Bill Commission Statement Download (DBCS) product.

Include Options

Choose the policy transactions you want to see:

These options appear only when you select Policy Transactions.

Edit Transactions

Click this button when you have made your selections and are ready to assign customers and policies. The customers and policies that match your selection criteria appear in the Customer/Policy Assignment grid.

Field/Button

What is this?

Un-assign (box)

Use to indicate the assigned customer and policy should be cleared when the Un-assign button is clicked.

Name

Address

The customer name and address from the download transaction.

Policy
Effective Date
Expiration Date

The policy number, effective, and expiration dates from the download transaction.

Policy Type

The type of policy from the download transaction. Typically, this is the line of business.

Company

The Short Name for the company from the download transaction.

Assigned to Customer

The name of the customer assigned to this transaction, if it has previously been through the assignment process.

Assigned to Policy

The policy number assigned to this transaction, if it has previously been through the assignment process. If this is a new policy, this field should be blank.

If assigning an accounting transaction and no matching policy transaction is found in AMS360, the field indicates assignment creates an Accounting-only transaction.

Field/ Option

What is this?

(Name)

To find the customer you want to assign to the download transaction, type a full or partial name in the customer search box, and click Search. The Customer Search form appears with a list of names that meets the search criteria.

You can also click any one of the name links in the Choose Name for Search box to search on that name. See the section below.

Choose Name for Search

TheChoose Name for Searchoption is an alternate way of finding the customer you want to assign to the download transaction.AMS360 displays the first five words (two or more characters separated by a space) of the selected customer's name. Each word is displayed as a link, adjacent to a sequential number from 1-5.

Click the number adjacent to the name, or click the name link you want to base the customer search on. The Customer Search form appears with a list of names that meet that search criteria.

Un-assign

If you selected a customer and don't want to save that customer as assigned to this transaction, click Un-assign to clear the Name, Address, and Policy information. You can then hold the item with no customer assigned to it.

Name from Search

Display only. The name you selected on the Customer Search form appears here.

Address from Search

Display only. The address for the customer you selected on the Customer Search form appears here.

Policy

Contains a list of policies for the selected customer.

• If you have previously set up a policy for this download transaction, select the appropriate policy from the list.

• If this is a new policy, do not select a policy from the list. When you process the transactions this policy is added to the customer's file.

• If you are assigning customers and policies for direct bill transactions, you must choose a policy from the list before you can update the transaction.

Action

Choose one of the following options:

Field/Button

What is this?

Un-assign (box)

Use to indicate the assigned customer and policy should be cleared when the Un-assign button is clicked.

Name

The customer name from the download transaction.

Policy No

The policy number from the download transaction.

Transaction Type

The transaction type from the download transaction. If this is an installment the transaction is the same as the original transaction billed.

Eff Date
Exp Date

The effective, and expiration dates from the download transaction.

Policy Type

The type of policy from the download transaction. Typically, this is the line of business.

Company

The Short Name for the company from the download transaction.

Assigned to Customer

The name of the customer assigned to this transaction, if it has previously been through the assignment process.

Assigned to Policy

The policy number assigned to this transaction, if it has previously been through the assignment process. If this is a new policy, this field should be blank.

If assigning an accounting transaction and no matching policy transaction is found in AMS360, the field indicates assignment creates an Accounting-only transaction.

Field/ Option

What is this?

(Name)

To find the customer you want to assign to the DBCS download transaction, type a full or partial name in the customer search box, and click Search. The Customer Search form appears with a list of names that meets the search criteria.

You can also click any one of the name links in the Choose Name for Search box to search on that name. See information in section below.

Choose Name for Search

TheChoose Name for Searchoption is an alternate way of finding the customer you want to assign to the download transaction.AMS360 displays the first five words (two or more characters separated by a space) of the selected customer's name. Each word is displayed as a link, adjacent to a sequential number from 1-5.

Click the number adjacent to the name, or click the name link you want to base the customer search on. The Customer Search form appears with a list of names that meet that search criteria.

Un-assign

If you selected a customer and don't want to save that customer as assigned to this transaction, click Un-assign to clear the Name, Address, and Policy information. You can then hold the item with no customer assigned to it.

Name from Search

Display only. The name you selected on the Customer Search form appears here.

Address from Search

Display only. The address for the customer you selected on the Customer Search form appears here.

Policy

Contains a list of policies for the selected customer.

If Company Setup > Billing Options or Agency Setup > Default Company Settings designates Direct Bill Statement (Deluxe) as the default billing option for this company you must select a policy from the list. The selected policy must match the parent company, policy number and term of the grid row being edited in order to complete transaction assignment.

If Direct Bill Entry (DBE) is the direct bill billing option for the company, selecting a policy is not a requirement. On assignment processing, an Accounting-Only policy is created and the message, Acctg-only pol created displays in the Assigned to Policy column of the grid.

If the suspense says...

then...

Download session concluded. Please review Download Report for important messages.

Print and review the Download Detail Report for information about the processing of the file.

Store Transactions complete - Some transactions require manual customer/policy assignment.

Repeat Customer/Policy Assignment. There are additional customers and policies to be matched.

Reports may be incomplete if viewed or printed before completing Customer/Policy Assignment and processing these transactions.