This feature, or some fields and options described, might not be available depending on your settings, security rights, or platform package.

Workflow: Setting Up and Using Scheduled Reports

To help you manage important information in your agency, AMS 360 version 2.0 introduces Scheduled Reports; an enhancement that enables you to schedule a report and distribute it to predefined recipients at selected intervals. In addition to generating a report on a set schedule, reports created using this feature are run at night avoiding interference with system performance during office hours.

For a visual overview, see the Show Me:Scheduled Reports Setup.

    ClosedOverview

The Schedule Reports feature is a combination of setup and daily tasks. This course covers the following:

    ClosedSetting up a Scheduled Report

    ClosedAutomatically Scheduled List of Reports

Do not be concerned if the report doesn't have the selection criteria you want. After adding the report to the Scheduled Reports list you can click the report name to open the report selection form and choose your criteria.

  1. Choose the primary Distribution Approver from the list of employees. When the report is generated, it will appear on this employee’s My Reports tab for approval before it is sent to the people on the distribution list. (Each report generated using this feature must be approved before it is sent to the members in the distribution list.)

  2. You can choose one or more Back up Distribution Approvers, but it is not required. When the report is generated, it will also appear on these employees’ My Reports tab for approval. When one of the approvers chooses to approve and send the report, the report disappears from the Scheduled Reports to Distribute section for all approvers.

  3. Purge Days sets a timer on how long the report will appear on the recipients My Reports tab before AMS 360 automatically deletes it. The number must be between 1 and 365. (The recipient can save the report to their local or network drive or delete the report at anytime.)

  4. Select the Report Schedule Frequency for the report to be generated. Note how the Report Schedule options change based on the selected Frequency.

  5. You can limit the running of the report to a specific number of times (max 999) or set an end date. If you choose a number of occurrences use the Calculate button to show the End by date.

  6. A scheduled report can be suspended. See Scheduled Reports for more information about this feature.

  1. If desired, enter a Subject and Body Text for the email message in which this report is sent. (Applies to email recipients only.)

    ClosedType of Report and Scheduling Options

Scheduling a report involves a one-time setup process. For example, if you want to print a Balance Sheet on a weekly basis for the agency owner you would enter a scheduled report as follows:

  1. Access the Scheduled Reports setup form from any center or data entry form that has a Toolbox menu. Click Toolbox > Scheduled Reports.

  2. From the Scheduled Reports setup form, click New. The data entry fields appear.

  3. In the Report Selection group choose General Ledger from the Group list and Balance Sheet from the Name list. The name of the report defaults to the Description, but can be changed.

    ClosedSelecting Report Recipients

In the Electronic Distribution List choose who you want to receive the report. You can add recipients in the following three ways:

Add Recipient By

How can I do this?

Select Recipients from Contacts

Click to open AMS360Contacts and choose recipient(s) from a limited set of categories: Brokers, Company, Email Contacts, Employees (default), and Vendors.

You can select multiple names and categories. After making your selections click Add to Distribution List. When you have finished adding recipients close the form.

Select Distribution Group

Click this link to open the Distribution Group selection data entry form where you can add pre-defined Group(s) to the distribution list. You can also access Distribution Group Setup from this form. For more information on setting up a Distribution Group, consult the fore mentioned topic.

There are two ways you can add a group to the list

  • Add as a group – When chosen the group appears as one row on the Distribution List with a link that opens Distribution Group Setup with the group members listed. Any changes to the group automatically update the distribution list.

  • Add as individual – Choosing this option adds each member separately to the Distribution List. Any changes to the group does not update the list.

Add New Email

Click this link to open the Add New Email data entry form where you can enter an email address manually.

  1. After selecting the recipients, choose the delivery method and format for each recipient. Here are some things to keep in mind when making your selections:

  1. When you have finished making your selections for this report click Addat the top of the form. The report is added to the list of reports in the grid.

  2. If you need to change the report selections you can select the report in the grid and click Editfrom the section menu to make the necessary changes.

    ClosedApproving and Distributing Reports

On the scheduled day, the reports will run at night and appear on the approver’s My Reports tab on the User Center when they log into AMS360 the next day.

Before a report is sent to the recipients, the approver or backup approver has one last chance to review the report and make any changes to the distribution list before sending it out. Use the following information to perform this task:

  1. From the User Center, open the My Reports tab. If you cannot see the tab move your mouse pointer over one of the right arrows on a tab and choose My Reports from the list that appears.

  2. The Scheduled Reports to Distribute lists the reports that have been created where you were the primary or backup approver. You can do one or more of the following:

  1. When you are ready to send the report, click the Select checkbox and then click Approve and Send. You can choose to approve and send multiple reports at the same time.

  2. The Sending Reports form appears. If you are sending the report via email you may also see an MS Outlook security message notifying you that a program is trying to access E-mail and asking for your approval. If you receive the security message do one of the following:

  1. Once the reports are distributed successfully, the User Center is refreshed, and the approved reports no longer appear in the list of Scheduled Reports to Distribute.

    ClosedUser Center - My Reports Tab

Use the My Reports tab to view and manage scheduled reports. See the View Tabs section of the User Center topic for more details. The My Reports tab contains the following five sections:

    ClosedMy Reports Inbox

If you are on the distribution list for a scheduled report, the report appears in this section after it has been approved and distributed. If you are sent both PDF and CSV you will see one line for each format. To view the report click the Reporting Date link. PDF format opens in Adobe Acrobat Reader and the CSV format opens in Microsoft Excel® .

When the report opens you can choose File > Save As to save the report locally. You can also delete the report from your list at anytime. The report is automatically deleted on the Purge Date listed.

    ClosedScheduled Reports to Distribute

This section lists the reports created with you as the primary or backup approver. You can do one or more of the following:

    ClosedMy Scheduled Reports

This section displays all of the scheduled reports that you have created. From this area you can do one or more of the following:

    ClosedMy User Reports

This section lists the reports that you have created in Reports and saved as a User type report. You can quickly view reports that you run frequently from this area of the My Reports tab. For information on creating and saving a user level report see Reports - All.

    ClosedView Options

This section is similar to the View Options on tabs throughout AMS360. It contains selections that allow you to customize the information that appears on your My Reports tab. You can hide either the My Scheduled Reports and the My User Reports sections. You can also view a list of reports based on date or choose to display reports where you are the primary approver.

    ClosedAgency Setup Options

New options are available in the System Configuration Options of Agency Setup for Scheduled Reports. These options allow you to do the following:

    ClosedSupporting Reports

The following reports are available to assist you in managing the Scheduled Reports feature:

    ClosedScheduled Report History

The Scheduled Report History report provides the following information about reports that have been approved and distributed:

    ClosedScheduled Report Management

Use the Scheduled Report Management report to review the following information about currently scheduled reports:

The information presented on this report is based on the security of the employee running it.

    ClosedScheduled Report Recipients/Approvers

The Scheduled Reports Recipients / Approvers report allows you to quickly identify the Scheduled Reports you are receiving, and those reports for which you are the Primary or Backup Approver. Information presented on the report is:

    ClosedFrequently Asked Questions about Scheduled Reports

    ClosedWhat are Scheduled Reports?

Scheduled Reports are an ClosedAutomatically Scheduled List of Reports that can be distributed to pre-determined recipients. Your AMS 360 security access login determines the reports available to you for scheduling. See Scheduled Reports > Security Access to Scheduled Reports for more information.

  • Account Current Statement

  • Activity List

  • Balance Sheet

  • Checks to Print/Preview

  • Claim Management Report

  • Commission Payable Statement

  • Customer Aged Accounts Receivable

  • Customer Received Activity

  • Direct Bill Statement

  • Download Electronic Email Report

  • Download Report

  • Expiration/Renewal Report

  • General Ledger

  • Income and Expense Statement

  • Policy Book of Business

  • Producer/Broker Report

  • Production Analysis Report

  • Statement of Premium Trust

  • Transaction Report

  • Unbilled Policies

 

    ClosedWhat is the order of recurrence in which the scheduled reports can be set?

The reports can be set to run at one of the following intervals:

  1. Daily

  2. Weekly

  3. Monthly

  4. Annually

    ClosedWhat is the format for scheduled reports?

Scheduled Reports can be generated in the following formats:

    ClosedHow are recipients notified that they have a scheduled report?

Users are notified in the following ways: