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AMS360 Version 5.0 Enhancements and Fixes

We are pleased to provide these AMS360 v5.0 Enhancements, including items researched and developed with assistance from your AMS360 Research and Development Committee, and from your AMS360 User Group PERS requests.

Major enhancements in this release include:

Quicker Access to Policy Information from Customer Search

 

When using the policy number to search for a customer, the results include both a Dec Page icon you can click to take you directly to a new window displaying the Dec page view; and a policy number link that opens the policy data entry form without having to open the customer first. Both of these new ways to access policy information will save multiple clicks and have you servicing your clients even faster.

 

 

Business Unit Split

This new AMS360 feature allows you to split commission revenue and expense across business units. The ability centers around applying a business unit split in the Transaction Premiums/Billing section of the policy. Once the split is applied, a Business Unit Split link appears in the transaction premiums grid (policy), as well as on the invoice, direct bill entry, or direct bill statement, depending on the bill method of the policy. When the billing posts, AMS360 distributes the revenue and expense postings to the business units you've identified. For more information see Workflow: Setting Up and Using Business Unit Split Commissions.

 

AMS360 - WorkSmart Integration

The WorkSmart™ and AMS360 teams have developed an integration component to seamlessly combine the agency management functionality ofAMS360with the power of the WorkSmart system.

AMS360 has been enhanced to bring the true power of WorkSmart a click away! New WorkSmart icons are available where ImageRight® icons were previously displayed. Agency Setup has been enhanced to give the agency the ability to display the WorkSmart icon on the AMS360 banner, truly making WorkSmart accessible from anywhere with AMS360.

Additional changes to accommodate WorkSmart integration include changes to menus and buttons within AMS360.

  • The Doc360 Menu has been updated to DocManagement, still allowing access to Doc360 features, but more importantly to WorkSmart. For the Activity/Document Attachment feature, the previous “Send to

 

AMS360 - System Workflows with Workflow Charts

New workflows have been added to assist you through a quick decision-making process to determine the best practice method for completing a task within AMS360.

Workflow Charts provide a visual overview of the processes based on tasks. Step-by-step procedures are also available to ensure success in completing each workflow.

New Workflows include:

 

Expand the links below to see a complete list of enhancements and fixes in this release:

Activity/Suspense

You now have the ability in Doc360 Setup to select MSG as an option for Email Attachment Storage when sending from Contact Book.

Auto ID Cards

Basic Policy

The DBA name is no longer duplicated in the Commercial Supplemental Names section when renewing a policy.

Business Auto

Certificates of Insurance

Commercial Umbrella

The Employer's Liability Limits for Worker's Compensation are now pulling from the most current transaction. Originally the limits were pulling from the initial transaction.

Customer Register

Void and Correct Invoice buttons now display correctly for a Commission Statement Invoice that involves a Net Broker (Direct Bill Invoice)

Customer Search by Policy

When searching for a customer using the policy number, the results include both a Dec Page icon you can click to take you directly to a new window displaying the Dec page view; and a policy number link that opens the policy data entry form without having to open the customer first. (Note using the Quick Pick # still opens the customer center.) Both these new ways to access policy information quickly will save multiple clicks and have you servicing your client even faster.

Download

You can now run the Download Report with the option to "Print Totals Only" without receiving an error.

eForms Manager

ACORD Forms

Added Arizona Insurance Identification Card ACORD 50AZ (2010/03)

Form Letters

Policy

An enhancement allowing you to split commission revenue and expense across business units is available in this release. The feature centers around applying a business unit split on the policy and then carries forward to invoicing, direct bill entry or direct bill statement, depending on the bill method for the policy. For more information see Workflow: Setting Up and Using Business Unit Split Commissions.

 

Private Passenger Auto

Collision and Comp Symbol fields have been added to the vehicle section of the Private Passenger Auto data entry form. If your companies send this information in download it will appear in these field. The Dec Page has been updated to display the Collision and

Pro Rata Calculation

The Pro Rata calculation for a Cancellation Full Term Premium now calculates correctly.

Reports

Text Setup

Errors with Text Setup>Text Type selections have been resolved.

Business Unit Split

A new feature in AMS360 allows you to split commission revenue and expense across business units. This ability centers around applying a business unit split in the Transaction Premiums/Billing section of the policy. Once the split is applied, a Business Unit Split link appears in the transaction premium grid (policy), as well as the invoice, direct bill entry, or direct bill statement, depending on the bill method of the policy. When the billing posts, AMS 360 applies the revenue and expenses to the business units you've identified. For more information see Workflow: Setting Up and Using Business Unit Split Commissions.

Reports

Billing Register

Customer Accounts Receivable Activity Report

Sorting of the results which plug to the report now show in the correct order:

Policy Book of Business Report

Production Analysis Report

Recurring Check Report

Added the Description and Bank Number

Statement of Premium Trust

On Account balances (customer, broker, finance company) and Deposits Payable now report correctly when the report is run with the Report Totals Only option.

Vendor

AfW v5.5 to AMS360

AfW to 360 conversion now includes migration of new AfW v5.5 data fields for ACORD 25 - Certificate of Liability and ACORD 24 – Certificate of Property.

Benefit Point

This allows non-BenefitPoint clients to convert existing LOB's to Benefit LOB's.

Download

WorkSmart

WorkSmart Renewal Workflow integration now includes a PolId field in the .CSV file for the Expiration/Renewal Report. WorkSmart recognizes AMS360 Policy to add renewal notes and tasks.

Target List

Merging a Target List with dwelling fire line of business criteria with a Form Letter no longer causes an error.

AMS360 Technical Version Matrix

Use the link below to help you determine the Required, Preferred and SupportedServer and Workstation configurations with the different versions of AMS360.

https://www.ams-support.com/portal/centers/ams360/docs/AMS360TechnicalVersionMatrix.pdf

Notification Service Setup

Reports

Security

Security Group Setup

Three new security group items have been added.

Service 24/7

New password rules for adding a new, or editing an existing user of the 24/7 Insured Portal.

Agency must notify customers of the new password rules.

Web Service API Setup

Enhancements to the setup include the following:

 

Printable copy of What's New

Printable copy of AMS360 Version 5.0 Enhancements and Fixes

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