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Direct Bill Entry

Use the Direct Bill Entry method to enter your direct bill transactions using policies from your Policy System, policies entered previously on a Direct Bill Entry statement or Accounting Only policies that you enter directly into the Direct Bill Entry statement.

If you Invoice your direct bill policies or use Direct Bill Commission Statement to bill and reconcile your direct bill items, then you should not use Direct Bill Entry to process your direct bill.

ClosedAccessing Direct Bill Entry

To access Direct Bill Entry do one of the following:

ClosedDirect Bill Entry Sections

ClosedStatement Identification

Field/Group Name

What is this?

Statement Identification

Field/Group Name

What is this?

Statement Date

Enter the Statement Datethat appears on the commission statement from the company.

Description

When you tab out of the Statement Date field, the default Description is DBE Stmt [Statement Date]. This can be changed. If you change theDescription, make it meaningful so you can find the statement later.

Status

Displays the Status of the statement. The values can be:

  • In Progress

  • Ready to Post

  • Posted

Once you are satisfied that the statement is correct, click the Ready to Post option in the Direct Bill Detail > Statement Status group. You can then post the statement by selecting Post and Close from the File menu, or clicking the Post icon.

Post and Close is not visible in the File menu, nor is the Post icon visible until the statement is given a Ready to Poststatus.

GL Date

This is the date the statement posts to the general ledger. This date is blank when you first create the statement. The statement can be saved without this date, but cannot be posted without the GL Date.

If you know theGL Date, enter it as soon as theDivisionis selected. If theGL Dateentered is in aClosed Fiscal Period, the system displays the following message upon posting:

  • Yes - Continues to post the statement.

  • No - You remain on the Direct Bill Entry statement giving you the opportunity to edit the GL Date.

Division

Select the appropriate division for your Direct Bill Entry statement from the list.

This list contains only those divisions that you are authorized to use.

Company

When Direct Bill Entry is accessed from the Company Center, these fields are unavailable and pre-fill with the selected company.

When Direct Bill Entry is accessed from the Financial Center, select the appropriate Company Type and Company.

Field/Option

What is this?

Insurance / Brokerage

Select the appropriate Type of Company option.

Name

The Namelist includes only those companies that match theType of Companyselected above.

Company Totals

Enter the premium Amount and Commission totals from the company statement.

Agency Totals

The Agency Totals, (premium Amount and Commission) reflect All items in the Direct Bill Detail section of the statement. As items are added, removed, and edited these totals are automatically updated.

Difference

The Difference between the Company and the Agency Totals.

The goal is to have both the Amount and Commission totals in the Difference field at $0.00 before posting the statement.

If there is a difference in the totals when you post the statement you get the following message:

  • Click Yes to continue posting the statement. AMS360 does not force your statement to be in balance.

  • ClickNoto return to theDirect Bill Entrystatement and correct the statement.

Total Commission Received By Income Group

The totals in this group apply to the totals in the AgcyAmt column in the Direct Bill Detail grid. For each Premium transaction row, the Income Group is derived from the policy Line of Business. For more information, see Line of Business Setup.

For each Non-Premium (taxes/fees) row the Income Group is derived from the policy Charge Type. For more information see Billing Charges and Credits.

The Income Groups are:

  • Financial Services

  • Life and Health

  • Other

  • Property and Casualty

Recalculate Statement Totals

Occasionally, you may need to check the Recalculate Statement Totals checkbox. If the company totals do not match the agency totals and you are fairly sure you entered them correctly, check this box and Save the form.

Create Statement

This button is a default button. Press the [Enter] key, or click on the button which opens the Direct Bill Detail section to begin the direct bill entries.

ClosedDirect Bill Detail

Field/Group Name

Options/Considerations

No Adjustments

This option is not available for a Posted statement that doesn't include corrections to any of the invoices on the Direct Bill Entry statement.

Corrections to invoices originally posted on a Direct Bill Entrystatement must be corrected outside theDirect Bill Entryform.

If you open a statement where one or more invoices on the statement are corrected, No Adjustments now displays as: Adjustments - Prem/Fees/Taxes: [Amount] Agcy Amt: [Amount] and is an active link.

The link itself shows you the total of all changes/corrections to the statement. If you want to see the correction detail, click the link to open theAdjustments to Direct Bill Entryform.

Statement Status

When you are finished entering the detail for this statement and the premium and commission Differences in the Statement Identificationsection are 0.00, change the Statement Status from In ProgresstoReady to Post.

Field

What is this?

In Progress

This status normally means that you are still adding detail to the statement and are not ready to post it.

Ready to Post

Change the status to Ready to Post when:

  • You are finished adding detail to the statement.

  • The premium and commission difference between the company totals and the agency totals are 0.00.

  • The GL Date is entered.

As soon as theStatement StatusisReady to Post, the statement is placed in a view only state. No further changes to the statement are allowed except theGL Dateif it is not already entered.

Find Policies from

Field

What is this?

Policy System

This option represents policy transactions entered in policy data entry or policy download.

If you last used this option from your workstation, the next entry defaults to this option. This is a workstationdefault.

Prior Statements

This option represents policy transactions entered on a prior direct bill entry statement (posted and unposted).

If you last used this option from your workstation, the next entry defaults to this option. This is a workstationdefault.

How AMS360 Looks Up Commission Rates:

Whether you use the Policy System or the Prior Statement option, AMS360 does a lookup for any prior billing that matches the Customer, Policy #, Effective Date, and Tran Premium.

If a match is not found, the system does a lookup from setup.

Auto Refresh Commissions

The Auto Refresh Commission checkbox has no impact on the initial building of commissions for a transaction. This option only comes into play after commissions are initially set and a change/modification is made in one or more of the following fields:

  • Effective Date

  • Tran Premium

  • Transaction

  • Line of Business or Charge Type

  • Plan

  • Writing Company

When a change is made to one of the fields above, the system automatically updates commissions by first looking for a match from prior billings. If no match is found, it then looks for a match in setup.

The Auto Refresh Commissions checkbox does exactly the same thing as the Refresh Commissions button, only it does it automatically. If a modification is made you do not have to remember to click the Refresh Commissions button.

The Auto Refresh Commissionoption is held at the workstation level. The option then defaults from the last entry made on that workstation.

Name

Search for the desired customer. This list is filtered by the Division selected in the Statement Identification section.

You must Search(not type in) for a customer. Otherwise, you cannot select a policy.

The available customers are based on your division security.

Search

Click Search to find the customer. Typing the customer name in this field does not look up the customer automatically. You must click Search.

Try typing in a partial name and then clicking Search. This is a quicker way to Search for your customer.

Policy #

Enter or select the policy from the list. When entering a policy, it may become necessary to add a space to your policy number because as you type, the system is looking for a match.

Example:

You have an existing policy #OH123456A. On the current direct bill statement from the company, there is a line item where the policy is #OH123456 (no suffix "A").However, as you type in the new policy number, on the Direct Bill Entry statement, the system wants to match to policy #OH123456A.

To prevent AMS360 from selecting policy #OH123456A, type in policy #OH123456 and a space.

Find Policies From: Policy System

  • The policy numbers in the list sort in descending order based on policy term.

  • Upon posting the statement, the Policy # formats to all CAPS.

  • The Eff/Exp Dates fill based on the policy effective/expiration date.

  • AMS360 excludes Multi-Entity and Subscription policies, as you can only Agency Bill these policies.

  • AMS360 excludes policies where the Bill Method = Agency Bill.

  • You can find Benefit policies, but these policies have a limited transaction list:

  • New Business (NBS)

  • Non-Renewal Notified Agency (NRA)

  • Policy Change (PCH)

  • Reinstatement (REI)

  • Reissue (RIX)

  • Renew Policy (RWL)

  • Cancellation Confirmation (XLC)

Find Policies From: Prior Statements

  • You can select a policy from a prior Direct Bill Entry Statement by first selecting Prior Statements, from the Find Policies From option.

  • Upon posting the statement, the Policy #'s are formatted to all CAPS.

Enter Accounting Only Policies

  • You can enter an Accounting Only policy.

  • When entering Accounting Only policies, the policy # must contain at least one alpha or one numeric character. No special character are allowed (%&^$)

  • Upon posting the statement, the Policy #'sare formatted to all CAPS.

Effective Date

This is the policy transaction effective date. It is available when:

  • The Find Policies from is equal to Policy System and you select the Policy # from the policy list.

  • The Find Policies fromis equal toPrior Statementsand you select thePolicy #from the policy list.

TheEffective Datefield is not available when you enter in anAccounting Onlypolicy.

Tran Premium

Select the Tran Premium(transaction premium) from the list.

  • If you found your policy through the Policy System and selected the appropriate Effective Date, the Tran Premium list is available to select from.

  • If you found your policy through Prior Statements and selected the appropriate Effective Date, the Tran Premium list is available to select from.

This field is a TRIGGER point. When you are selecting policies as described above, and TAB out of this field, the system now has all the information it needs to complete the Direct Bill Detail section of this transaction and opens the Commissions section.

The Tran Premium field is not available when you are entering an Accounting Only policy.

How Billed

View-only field. The value that appears here is determined by either Company or Agency Setup:

  • Company Setup: If company-specific Direct Bill billing options are selected in Company Setup > Billing Options for the parent company, then these options determine the How Billed value for this transaction, based on the following factors:

  • If company-specific selections exist in Company Setup > Billing Options for this line of business (or if company-specific selections exist for All lines of business) then these options in Company Setup determine the How Billed value for this transaction.

  • Is Use Download Premiums is selected for All or for this line of business, then How Billed displays Not Billable for any manually-entered transactions. Conversely, if Use Manual Premiums is selected, then How Billed displays Not Billable for any downloaded transactions.

  • Agency Setup: If the company's billing options are in accordance with Agency Setup > Billing Options (i.e., no specific exceptions are selected in Company Setup), then Agency Setup options determine the How Billed value for this transaction.

    If Use Download Premiums is selected, then How Billed displays Not Billable for manually-entered transactions. Conversely, if Use Manual Premiums is selected, then How Billed displays Not Billable for downloaded transactions.

Agency Billing Options selections determine the How Billed value for all non-premium transactions.

The value in the How Billed field does not affect the posting of this Direct Bill Entry statement. Rather, the How Billed field merely indicates whether or not your system setups are in line with the current Direct Bill Entry workflow.

In other words, How Billed defines how your agency expects to bill this business, based on the current billing options set up for the parent company. If the How Billed value indicates a bill method other than Direct Bill Entry, AMS recommends you review your current Agency and/or Company setups and ensure that they are in accordance with how your agency bills business for this company.

Broker

This field defaults based on the Broker assigned to the customer, if any.

  • If a policy is selected from the Policy System that has the same broker as the customer, the field fills with that broker, remains unchanged, grays out and becomes unavailable for further changes.

  • If the policy broker is different than the customer's broker or the policy has no broker, the field changes appropriately (another broker or no broker), grays out and becomes unavailable for further changes.

  • If a policy is selected from a Prior Statement, and that prior statement had a broker assigned to the customer/policy transaction, the appropriate broker fills the field, grays out and is unavailable for change.

  • If you enter anAccounting-Onlypolicy theBrokerfield remains available for change, even if a broker defaults from the customer.

Transaction

The transaction pulls or must be entered on the statement under the following circumstances:

  • If you select to Find Policies FromthePolicy System, theTransaction pulls from the policy as soon as the Effective Dateis selected.

  • If you select to Find Policies From the Prior Statements the Transactionpulls from the prior activity as soon as theEffective Dateis selected.

  • If you select to Find Policies From the Prior Statements and there is no prior statement activity for this customer/policy, key in the appropriate Accounting OnlyPolicy # and then enter the appropriate Transaction for this new Accounting Only policy.

Eff/Exp Date

The transaction effective/expiration dates pull or must be entered on the statement under the following circumstances:

  • If you select to Find Policies From the Policy System, the Eff/Exp Date (effective/expiration dates) pull from the policy. The effective date can be changed but the expiration date cannot.

  • If you select to Find Policies From the Prior Statements and there is prior statement activity for this customer/policy, then the prior transaction's Eff/Exp Dates (effective/expiration dates) pull to this transaction. The effective date can be changed but the expiration date cannot.

  • If you select to Find Policies From the Prior Statements and there is no prior statement activity for this customer/policy, enter the appropriate Accounting OnlyPolicy #, select the appropriate Transaction, and Eff/Exp Dates (effective/expiration dates) for this new Accounting-Only policy.

Continuous

The Continuous checkbox is checked/unchecked and available/unavailable based on the following circumstances:

  • If you select to Find Policies From the Policy System, and you select a continuous policy, the Continuous checkbox is automatically checked and unavailable for change. The Effective Date is prefilled and can be changed. The Expiration Date is blank and unavailable for change.

  • If you select to Find Policies From the Prior Statements and there is prior statement activity for this customer/policy that is continuous, the Continuous checkbox is automatically checked and cannot be changed. The Effective Date is prefilled and can be changed. the Expiration Date is blank and unavailable for change.

  • If you select to Find Policies From the  Prior Statement and there is no prior statement activity for this customer/policy create the Accounting-Only continuous policy by checking the Continuous checkbox and selecting the appropriate Effective Date. The Expiration Date is blank and unavailable for change.

Amount

The Amount field may or may not fill with an amount to bill based on the following circumstances:

  • If you select to Find Policies From the Policy System and the transaction premium is entered on the policy, the premium pulls to the Amountfield, but can be changed, if needed.

  • If you select to Find Policies From the Prior Statement and there is prior statement activity for this customer/policy, the premium pulls to the Amount field, but can be changed, if needed.

  • If you select to Find Policies From the Prior Statements and there is no prior statement activity for this customer/policy, enter the appropriate premium in the Amount field for this Accounting Only policy.

Business Unit

View Only

Business Unit

What is this?

Division

The Division defaults from the Division selected in the Statement Identification section and cannot be changed.

Branch

If turned on, the Branch defaults when a Policy is selected from your Policy system or from a Prior Statement, and cannot be changed.

If this business unit is turned on, and you are entering an Accounting Only policy, the Branch defaults from the Customer and can be changed.

Department

The Department defaults when a Policy is selected from your Policy system or from a Prior Statement, and cannot be changed.

If entering an Accounting Only policy, the Branch defaults from the Customer and can be changed.

Group

If this business unit is turned on, the Group defaults when a Policy is selected from your Policy system or from a Prior Statement, and cannot be changed.

If turned on, and entering an Accounting Only policy, the Branch defaults from the Customer and can be changed.

Line of Business

The only time you need to select a Line of Business is if you are entering an Accounting Only policy. Select the appropriate line of business.

When you select a Line of Business, the Charge Type field becomes unavailable.

Charge Type

The only time you actually need to select a Charge Type is if you are entering an Accounting Only policy. Select the appropriate charge type for your transaction.

When you select a Charge Type, the Line of Business field becomes unavailable.

This field is a TRIGGER point. When you are entering non-premium, a writing company is not necessary because non-premium is attached at the Parent Company level.

Subsequently, the system now has all of the information it needs to complete the Direct Bill Detail section of this transaction and opens the Commission section.

Plan

The only time you actually need to select a Plan is if you are entering an Accounting Only policy. Select the appropriate plan for your transaction, if any. This field is not required.

Writing Company

The only time you actually need to select a Writing Company is if you are entering premium on an Accounting Only policy.

This field is a TRIGGER point. When you are entering premium,, as opposed to non-premium, after you select the appropriate Writing Company, the system has all it needs to complete the Direct Bill Detail section of this transaction and opens the Commission section.

Non-Premium transactions do not need a Writing Company because non-premium is attached at the parent company level.

Get Commissions Effective as of

The Refresh Commissions button has no impact on the initial building of commissions for a direct bill entry transaction. This option only comes into play after commissions are initially set and a change/modification is made in one or more of the following fields:

  • Effective Date

  • Tran Premium

  • Transaction

  • Line of Business or Charge Type

  • Plan

  • Writing Company

When a change is made to one or more of the fields above, select a date in the Get Commission Effective as of field and click Refresh Commission. The system updates commissions by first looking for a match from prior billings. If no match is found, it then looks for a match in setup.

The Refresh Commissions button does the same thing as the Auto Refresh Commissions checkbox, only the Auto Refresh Commissions checkbox updates the commissions automatically when a change is made.

Vertafore recommends using the Auto Refresh Commissions feature.

Refresh Commissions

Add

When in New mode, click the Add button to add the current transaction while keeping the Direct Bill Detail data entry fields open for the next entry.

This makes entering your direct bill transactions much easier and faster.

Previous/Next

When in Edit mode, the Add button is replaced by the Previous/Next buttons. These buttons advance you forward or move you backward through the transaction rows in the grid, while keeping the Direct Bill Detail data entry fields open.

This makes editing your direct bill transactions easy and fast.

When clicking thePreviousorNextbuttons to advance forward or go backward, the entry you are leaving is automatically saved.

ClosedCommissions

Type in Grid

The Commission grid in Direct Bill Entry has complete type in grid functionality. There is no Edit mode for this grid. On selecting to post the statement, AMS360 performs several validations on the Commission grid:

Section Title Bar

The Section Title Bar has two options, New and Delete. Click the row you want to act upon and click New to add another like row, or to Delete the selected row.

Fields Available for Edit

Things to know...

View Tier Schedule

The conditions of the View Tier Schedulelink that appears at the top-left of the Commission grid are:

  1. You have one or more Tiered Commission plans setup for the company specified in the Direct Bill Entry transaction.

  2. The Policy in the Direct Bill Entry transaction is a Benefits policy.

  3. The Benefits policy must have the Tiered option filled out completely in the Policy > Basic Policy Information > Additional Policy Information > Agency Negotiated Commissions group.

  4. The Benefits policy must be found from the Policy System.

  5. If the policy is entered in policy data entry, the commission defaults to 0.00. When the agency commission is entered from the statement, the Override Flag is set to Y.

  6. If the policy is downloaded in policy data entry, the commission defaults to 0.00 but overlays with whatever commission amount is received in the downloaded transaction. As a result the Override Flag is set to Y.

  1. If the policy transaction is entered into the Direct Bill Entry form, the agency commission defaults to 0.00. When the agency commission is entered from the statement, the Override Flagis set toY.

  2. If the user refreshes the commission in the Direct Bill Entryform, by using theRefresh Commissionsbutton or theAuto Refresh Commissionscheckbox, the default agency commission defaults again to 0.00 and theOverride Flagis set toN.

To view the tier commission schedule, click View Tiered Schedule. This gives you the Tier Nameand theTier Schedule, which defines the tiers.

Classification

What type of commission is assigned to the commission row:

  • Agency

  • Executive

  • Representative

  • Sales Center Rep

Name

This is the Nameof the person/agency receiving the commission.

Premium/Non-Premium

This is the total gross premium or non-premium for the transaction.

Percent

This is the commission percentage rate.

Typing in a new rate automatically updates the commission dollar amount.

Comm Amt

Based on the commission percent and method, this is the commission amount.

Changing the commission dollar amount automatically updates the commission percent field.

Method

To change the commission method in the desired row, select the appropriate method from the drop-down list. The available options are:

Agency Commission

  • % of premium/fees

  • Flat rate

Exec/Rep Commissions

  • % of agency

  • % of premium/fees

  • Flat rate

Status

To change the commission status in the desired row, select the appropriate status from the drop-down list. The available options are:

  • Agency

  • Regular

  • Memo

  • Net (broker business)

  • Gross (broker business)

Override

This box becomes checked if the user changes the commission PercentorComm Amt(commission amount) that defaulted from setup or a previously posted entry.

Primary

This box is checked if the Exec or Rep is primary.

ClosedAdjusting a Direct Bill Entry Invoice

The words "No Adjustments" is grayed out and appears on a Posted statement that does not include corrections to any of the invoices on the Direct Bill Entry statement.

Corrections to invoices originally posted on a Direct Bill Entrystatement must be corrected outside theDirect Bill Entryform.

If you open a statement where one or more invoices on the statement are corrected, No Adjustments now displays as: Adjustments - Prem/Fees/Taxes: [Amount]  Agcy Amt: [Amount] and is an active link.

The link itself is actually showing you the total of all changes/corrections to the statement as a whole. If you want to see the detail of these corrections click the link. This opens the Adjustments to Direct Bill Entry form and displays all corrections made to the invoices on this statement.

Follow the steps below to correct an invoice posted through the Direct Bill Entry form:

Customer Center > Register Tab

  1. Open the customer for whom you want to correct an invoice.

  2. Click the Register tab.

  3. Find the policy that has the invoice you want to correct and click the header row anywhere on the row except the policy link.

  4. Depending on what action you want to take for the invoice, either click the CI (Correct Invoice) or the V (Void Invoice) button.

  5. When you open the posted Direct Bill Entry statement again, the words "No Adjustments" is now a link (Adjustments - Prem/Fees/Taxes: [Amount]  Agcy Amt: [Amount].

  6. Click the link to open the Adjustments to Direct Bill Entry form to view the adjustments to this Direct Bill Entry statement.

Customer Center > Invoice Tab

  1. Open the customer for whom you want to correct an invoice.

  2. Click the Invoices tab.

  3. Find the invoice you want to correct.

  4. Depending on what action you want to take for the invoice, either click the CI (Correct Invoice) or the V (Void Invoice) button.

  5. When you open the posted Direct Bill Entry statement again, the words "No Adjustments" is now a link (Adjustments - Prem/Fees/Taxes: [Amount]  Agcy Amt: [Amount].

  6. Click the link to open the Adjustments to Direct Bill Entry form to view the adjustments to this Direct Bill Entry statement.

ClosedPosting a Direct Bill Entry Statement

  1. When you have finished entering all of the direct bill transactions, click Add on the section menu bar, or click Cancel to close the Direct Bill Detail data entry fields.

  2. Make sure the Difference is $0.00. If not, and you know you are in balance, it may be necessary to check Recalculate Statement Totals and Save the statement.

  3. Enter the GL Date if not already entered.

  4. Change the statement status from In Progress to Ready to Post. Once the statement is Ready to Post, the Post and Close option is available in the File menu and the Post Statement  icon is available.

  5. Post the statement. The entries post to the general ledger and the Statement Statuschanges toPosted.

ClosedSpecial Considerations

  1. If you manually enter or download information to the Policy, and the How Billed field is set to Direct Bill Entry, the Premium Display Options in the Transaction Premiums section default to Include in Premium Totals, but can be changed, if desired.

  2. Once you enter the Premium in the Transaction Premiums section of the Policy and Save, the Basic Policy Information section > Policy Premium Totals group (display only) updates the premium to the Premium and Cost of Insurance fields.

  1. The DB Entry Billedfield inBasic Policy Information>Policy Premium Totalsgroup (display only) updatesafter you post theDirect Bill Entry Statement.

  2. The CustomerPolicy tab shows Cost of insurance and the Billed amount in the policy header row. The Cost updates after you save the policy, and the Billed amount updates after you post the Direct Bill Entry Statement.

  3. The CustomerRegister tab shows the amount billed under the Policy Header row in the Detail rows > Non A/R column after you post the Direct Bill Entry Statement.

What's Next?

Take a look at the Workflow: Create a Direct Bill Statement for more information on the workflow for this new direct bill entry method. Do you want to know more about using the deluxe method of entering your direct bill.