All Actions
The following actions are available from the Customer Center sidebar. Items marked with an asterisk (*) below are available only after you have selected and opened a customer record.
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Activity |
Add a new activity to the customer record on the Activity/Suspense data entry form. Activities are a permanent record of actions taken for a customer. More... |
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Check* |
Generate a check for the customer on the Check data entry form. More... |
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Claim* |
Enter a new customer claim on the Claims data entry form. More... |
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Copy Policy |
Opens the Copy Policy/Submission form where you can copy a policy/submission from the same customer or another customer to create a new policy/submission. |
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Customer |
Opens the Customer data entry form where you can modify customer information. More... |
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Form Letters* |
Merge customer, policy, and claims data in your AMS360 database with Microsoft Word©. Create customized letters for corresponding with companies, customers, lienholders, mortgagees, and others. More... |
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Journal Entry* |
Open the Journal Entry form to enter pre-defined journal entries to the customer receivables. More... |
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Notes |
Use Notes to enter additional customer information. Notes can be modified or deleted. More... |
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Policy* |
Enter basic policy information or create a policy from a submission on the Create New Policy data entry form. More... |
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Receipt* |
Record a payment from a customer on the Receipt data entry form. More... |
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Schedules/Proposals* |
Create personalized proposals or scheduled for companies, customers, prospects, and others. The Schedules/Proposals form enables you to merge policy and coverage information from AMS360 into a customized Microsoft Word© document. More... |
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Submission* |
Opens the Submission Group data entry form where you can create or copy a submission. More... |
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Suspense |
Enter a new suspense item on the Activity/Suspense data entry form. Suspense items are tasks that have been logged for follow-up. More... |
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Target List |
Create a target list to identify customers, prospects, or suspects in your agency's database that meet selected criteria. The list can be used to determine workload, send a letter, or cross-sell products. More... |
Certificate Holder |
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Export* |
Export certificate holders or other policy data for your insured to review. More... |
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Import* |
Import certificate holders into the customer account or other policy data into new or existing policies. More... |
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Setup* |
Add, edit, or delete common certificate holders for use when creating certificates for the customer. More... |
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Integration Partners |
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TransactNOW |
Opens the TransactNOW form to retrieve billing, claims and policy information directly from participating carrier web sites. |
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PL Rating |
Launches PL Rating program to obtain competitive quotes using the policy information selected. More... |
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Prevail Network |
Opens the Prevail Network form. This program enables you to directly finance your premiums with real- time access to your customers' premium finance contracts and more. More... |
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Doc Vendor |
Opens the Doc360 third-party integration partner's opening page. |