This feature, or some fields and options described, might not be available depending on your settings, security rights, or platform package. |
The Actions Menu Bar contains a number of drop-down menus, listed below, that have the same menu options available no matter what center you request them from. On the other hand, the Actions , eForms, and Quick Reports menu options change depending on the center you are in. Click below for help on these standard menu.
Option |
What is this? |
eForms |
This menu option opens eForms Manager where you can create, edit, and manage applications and forms. |
The eForms menu has more selections in the Customer Center. See the Center Menu Bar section of Viewing a Customer for more information.
Option |
What is this? |
eForms |
This menu option opens eForms Manager where you can create, edit, and manage applications and forms. |
The eForms menu has more selections in the Customer Center. See the Center Menu Bar section of Viewing a Customer for more information.
Option |
What is this? |
This option opens the Activity/Suspenseform so you can enter a new activity. |
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This option opens the View Activityform so you can view an existing activity. |
Option |
What is this? |
This option opens the Activity/Suspenseform so you can enter a new suspense. |
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This option opens the View Suspenseform so you can view an existing suspense. |
Option |
What is this? |
This option opens the Notesform so you can enter a new note. |
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This option opens the View Notesform so you can view an existing note. |
Option |
What is this? |
Use the Contacts menu option to look up names, addresses, phone numbers, and email addresses for a customer, company, additional interest, master certificate holder, or other individuals entered for a customer or on a customer's policy. |
Option |
What is this? |
Form Letters combines the power of the AMS360 database, and Microsoft Word© to create customized letters for corresponding with companies, customers, lienholders, mortgagees, and others. |
Option |
What is this? |
A Scheduleis a list of risks, and high level coverage information. A Proposal of Insurance outlines the agents recommendations for coverage. |
Option |
What is this? |
A Scheduleis a list of risks, and high level coverage information. A Proposal of Insurance outlines the agents recommendations for coverage. |
Option |
What is this? |
When you edit a Doc360 document, you "check out" the file from the system and open it for editing in another software application. |
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Distribute Documents |
Use the Document Distribution form to distribute electronic files to other employees in your agency. This form is particularly useful as part of an electronic document "routing" workflow, wherein one employee is responsible for distributing electronic files to other personnel. |
You can search for a specific Doc360 document in AMS360 using the Doc360 Search form. This form provides many selection criteria to help you narrow your search. When you use Doc360 Search in conjunction with the Attachments form, you can easily search for documents within the system, and then attach them to Activities, Notes, or Vendor Invoices. |
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In the front-end scanning workflow, the Doc360Get Documents feature is the primary means by which agency employees import electronic files into AMS 360. Get Documents pulls files from employee-designated Hot Folders into the logged-in user's User Center. If authorized, a single user can import documents for multiple employees. |
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If your agency utilizes the back-end scanning workflow, then the Doc360 Match Pending Attachments form plays the essential role of attaching scanned files to their proper placeholders in the system. As agency personnel process hard copy documents throughout the day, they enter these placeholders in the system by attaching them to either an Activity, Note, or Vendor Invoice. Later, when the agency's scanning technician scans in the hard copy documents, he or she uses Doc360 Match Pending Attachments to fill each placeholder with the proper electronic document file. |
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(Third-party Menu Text) |
This selection is available only if your agency has enabled third-party imaging features in Doc360. Click this selection to launch your agency's third-party imaging application. The text that appears here is determined in Doc360 Setup . For more information, see Doc360 Setup > Doc360 Setup Sections > Third-party Integration Setup in Help. |
The following reports are available for the user currently logged into AMS360.
Quick Report |
What Happens? |
Notes |
Click Notes to open the Report - Notes selection form. Using the defaults, you can create a report of all non-deleted Personal notes in the past 90 days for the user currently logged into AMS 360. You can print or export the report. |
Scheduled Report Recipients/Approvers |
Click Scheduled Report Recipients/Approvers to launch the Scheduled Report Recipients/Approvers report. There is no selection form for this report. |
Suspense |
Click Suspense from the Quick Reports menu to launch the Suspense report. The report defaults to all open suspense for the user currently logged into AMS360 with a due date less than 30 days from the current date. |
Option |
What is this? |
The Toolbox menu provides you with the ability to quickly navigate to other areas in AMS360. |
Option |
What is this? |
The Toolbox menu provides you with the ability to quickly navigate to other areas in AMS360. |
My Vertafore Support | Vertafore University | NetVU Network | Vertafore.com © 2015 Vertafore, Inc. and its subsidiaries. All Rights Reserved. Vertafore, the Vertafore design, AMS360, Vertafore Producer Advantage, Producer Plus, AgencyEDGE, ReferenceConnect, BenefitPoint, Engage, and WorkSmart are registered trademarks of Vertafore, Inc. or its subsidiaries. Third party marks belong to their respective holders. AMS360 Classic Help updated 5/18/2016 10:58 PM |