Maintain Product Certifications

Use the Maintain Product Certifications page to record and update information about the products that a firm or individual producer is certified to represent.

ClosedView screen capture

To open the Maintain Product Certifications page, choose one of the following methods:

  • From the Licensing menu select Producer, and then select Maintain Product Certification. Then, perform a Producer Search to find the individual or firm producer for which you want to record a product certification.

  • With the record of an individual or firm producer open in the Review/Update Producer page, in the Product Certifications data section click the Add/Update/Delete Product Certifications link.

The Maintain Product Certifications page contains the following sections:

ClosedRecord Summary

Displays summary information of the producer record currently open for review and/or updating.

ClosedView screen capture

Fields and controls in the Record Summary section include the following:

  • Search Producer: Click the link to start a new search for a producer record. For more information, see Searching for Records.
  • [Producer Name]: Displays the name of the individual or firm producer whose record currently is open in theReview/Update Producerpage. An icon to the left of the producer name signifies the producer's entity type, either individual () or firm ().Click the producer name link to refresh the producer record that is currently open in the Review/Update Producer page or to re-open the producer's record in the Review/Update Producer page from any other page in the system.
  • Rating: If a producer has been assigned a productivity rating (no stars, meaning “not rated;” one star, “poor;” two stars, “satisfactory;” three stars, “good;” four stars, “outstanding;” or the symbol signifying a “Do Not Contract” alert), the display-only rating will appear to the right of the producer’s name.
  • SSN: Individual producers only. Displays an individual producer's Social Security Number. The Social Security Number can be set per security role to mask the first five digits and display only the last four digits. For more information, see Maintain Security Role.
  • EIN: Firm producers only. Displays a firm producer's Federal Employer Identification Number.
  • External System ID: Displays the producer's identifier code in the external system that has been Vertafore-configured as your company's "preferred" system. For more information, see External System IDs, Configuration Options, and Advanced Producer Search.
  • Active BU: Displays the short name of the business units to which a producer is actively assigned (sorted alphabetically). To expand the field to display all active business units, click the node ().
  • NPN: Displays a producer's unique National Producer Number, assigned by the National Insurance Producer Registry (NIPR).
  • Resident State/License: Displays the codes of the states that a producer claims as a resident state for licensing purposes (sorted alphabetically) and the producer's license numbers in those states. Includes active or inactive licenses. To expand the field to display all resident states and license numbers, click the node ().
  • Additional States/Licenses: Displays the codes of the states in which the producer holds non-resident licenses (sorted alphabetically) and the license numbers in those states. Includes active or inactive licenses. To expand the field to display all resident states and license numbers, click the node ().
  • Producer Contracting Workflow: If your company uses the onboarding and maintenance transaction component of the Sircon Platform, Producer Express, and a producer currently is associated with a request record in Producer Express, you can click the number in the field to launch Producer Express and view or work with the request record. (For more information, see the Sircon Producer Express Online Help.)
  • Missing Required Information Alert: Displays an alert that the producer record lacks information that has been configured to be required in your company's deployment of the Sircon Platform. A producer record deficient of required information is considered "incomplete," and appointment or termination requests may not be submitted for the producer until the deficiency is corrected. Review the Quick Links box to identify and correct the specific details sections in the record with missing required information. For more information, see Configuration Options.
  • CE Compliance: Display-only indication of a producer’s unfulfilled continuing education requirements. Indication will not appear if producer is current with continuing education requirements. Available by Vertafore configuration only; for more information, seeConfiguration Options.

ClosedCurrent Product Certifications

Displays a table listing the selected producer's current product certifications.

Fields and controls include the following:

  • Add New Product Certification: Click to activate the edit fields in the Add/Update Product Certification section, allowing you to add a product certification to the selected producer record.

  • Delete checkbox: For each product certification displaying in the table, click to checkmark the checkbox to select it for deleting from the selected producer record.

  • Delete button: Click to delete all selected product certifications from the selected producer record.

  • Product Type: For each product certification displaying in the table, displays the type of product the selected producer is certified to represent.

  • Certification Date: For each product certification displaying in the table, displays the date on which the selected producer became certified to represent the product type.

  • Edit: For each product certification displaying in the table, click to transfer its corresponding information to the Add/Update Product Certification section, where you can update the information.

ClosedAdd/Update Product Certification

Displays edit fields in which you can add new or update existing product certification information. Fields and controls include the following:

  • Clear: Click to clear all information currently in the data entry fields.

  • Product Type: From the dropdown menu, select the type of product the selected producer is certified to represent.

  • Certification Date: Enter the date on which the selected producer became certified to represent the selected Product Type. Use the mmddyyyy date format. Or, click the Calendar button () to open a popup calendar from which you can click to select a date.

ClosedPage Controls

Fields and controls include the following:

  • Save: Click to validate and commit information to the system.

  • Return: Click to abort the operation and open the selected producer's record in the Review/Update Producer page.

Notes

Note: The code values available in the Product Type dropdown menu are maintained in the PROD_CERT_TYPE_CD group on the Maintain Codes page. For more information, see Maintain Codes.

Note: You may record only one product certification per product type per producer.

Note: A batch of product certification information stored in another system can be loaded to producer records in Producer Manager through a custom data load, performed by Vertafore's Managed Services team. For more information, contact your Vertafore representative.