Record License Applications

In rare cases, a state may not accept an electronic license application or an application for a certain license type. In those states, it may still be necessary to submit a paper form license application or apply for the license on the state insurance department website.

Use the Record License Applications page to add to a selected producer's record information about a license application that was submitted external to Producer Manager. Recorded license applications will be viewable in the License Applications data section of the producer record when open in the Review/Update Producer page and also the Maintain License Applications page.

ClosedView screen capture of states selection

ClosedView screen capture of license application information

To open the Record License Applications page, choose one of the following methods:

  • From the Licensing menu, select Producer and then select Record License Applications. Then, perform a Producer Search to find the individual or firm producer for which you want to add license application information.

  • With the record of an individual or firm producer open in the Review/Update Producer page, in the License Applications data section click the Add New License Applications link.

The Record License Applications page contains the following sections:

ClosedRecord Summary

Displays summary information of the producer record currently open for review and/or updating.

ClosedView screen capture

Fields and controls in the Record Summary section include the following:

  • Search Producer: Click the link to start a new search for a producer record. For more information, see Searching for Records.
  • [Producer Name]: Displays the name of the individual or firm producer whose record currently is open in theReview/Update Producerpage. An icon to the left of the producer name signifies the producer's entity type, either individual () or firm ().Click the producer name link to refresh the producer record that is currently open in the Review/Update Producer page or to re-open the producer's record in the Review/Update Producer page from any other page in the system.
  • Rating: If a producer has been assigned a productivity rating (no stars, meaning “not rated;” one star, “poor;” two stars, “satisfactory;” three stars, “good;” four stars, “outstanding;” or the symbol signifying a “Do Not Contract” alert), the display-only rating will appear to the right of the producer’s name.
  • SSN: Individual producers only. Displays an individual producer's Social Security Number. The Social Security Number can be set per security role to mask the first five digits and display only the last four digits. For more information, see Maintain Security Role.
  • EIN: Firm producers only. Displays a firm producer's Federal Employer Identification Number.
  • External System ID: Displays the producer's identifier code in the external system that has been Vertafore-configured as your company's "preferred" system. For more information, see External System IDs, Configuration Options, and Advanced Producer Search.
  • Active BU: Displays the short name of the business units to which a producer is actively assigned (sorted alphabetically). To expand the field to display all active business units, click the node ().
  • NPN: Displays a producer's unique National Producer Number, assigned by the National Insurance Producer Registry (NIPR).
  • Resident State/License: Displays the codes of the states that a producer claims as a resident state for licensing purposes (sorted alphabetically) and the producer's license numbers in those states. Includes active or inactive licenses. To expand the field to display all resident states and license numbers, click the node ().
  • Additional States/Licenses: Displays the codes of the states in which the producer holds non-resident licenses (sorted alphabetically) and the license numbers in those states. Includes active or inactive licenses. To expand the field to display all resident states and license numbers, click the node ().
  • Producer Contracting Workflow: If your company uses the onboarding and maintenance transaction component of the Sircon Platform, Producer Express, and a producer currently is associated with a request record in Producer Express, you can click the number in the field to launch Producer Express and view or work with the request record. (For more information, see the Sircon Producer Express Online Help.)
  • Missing Required Information Alert: Displays an alert that the producer record lacks information that has been configured to be required in your company's deployment of the Sircon Platform. A producer record deficient of required information is considered "incomplete," and appointment or termination requests may not be submitted for the producer until the deficiency is corrected. Review the Quick Links box to identify and correct the specific details sections in the record with missing required information. For more information, see Configuration Options.
  • CE Compliance: Display-only indication of a producer’s unfulfilled continuing education requirements. Indication will not appear if producer is current with continuing education requirements. Available by Vertafore configuration only; for more information, seeConfiguration Options.

ClosedState(s) Selection

Offers input fields to allow you to manually select one or multiple license states for which to record one or multiple license applications.

Fields and controls include the following:

  • States: Displays a table listing states for which you may record a license application. Fields and controls include the following:

  • : For each state to which you want to record a license application for the selected producer, click to checkmark its corresponding checkbox.

  • Select All States: Click to checkmark the checkboxes of all states displaying in the States section.

  • Unselect All States: Click to uncheckmark the checkboxes of all states displaying in the States section.

ClosedRecord License Applications

Offers input fields to add detailed information to the recorded license application for the selected producer.

Fields and controls include the following:

  • Responsible Staff Member: Display only. Displays the name of the licensing staff member user (i.e., you!) who is recording a license application.

  • Application Status: Required. From the dropdown menu, select the current status of the license application you are recording (e.g., Approved, Denied, Pending - State Approval, etc.).

  • Status Date: Required. Enter the date on which the value of the Status field was set. Defaults to the current date. Use the mmddyyyy date format. Or, click the Calendar button () to open a popup calendar from which you can click to select a date.

  • Already Licensed: Click to checkmark the checkbox if the producer previously held the license in the state.

  • License Types: Offers data input fields you can use to select the state-specific license type(s) for which you are recording a license application for the selected producer and enter other information. Fields and controls include the following:

  • : For each license type for which you want to record a license application, click to checkmark its corresponding checkbox. The field will expand to offer the following additional controls:

  • License Number: Displays only if you checkmark the checkbox corresponding to a selected license type. For an approved license application, enter the state-issued license number.

  • Qualifications: Displays only if you checkmark the checkbox corresponding to a selected license type. Click to checkmark the checkbox of one or multiple qualifications (license lines or LOA) related to the selected license type and that were included in the license application that you are recording for the selected producer. No qualifications will display if a selected license class does not require or offer a license line or LOA.

ClosedPage Controls

Fields and controls include the following:

  • Save: Click to validate and save changes made on the current page and open a workflow transition page, where you can perform additional operations to the selected producer record..
  • Return: Click to exit without saving changes.

Notes

Note: Use the Maintain License Applications and Process Approved License Applications pages to maintain recorded license applications.

Note: The license types and qualifications displaying in the License Types field include only those types that are available through Vertafore PLM and that are Vertafore-configured for use in your company's instance of PLM. Types are limited further to only those that are supported by the selected producer’s resident licensure.  (For more information, see Code Use Indicators.) If you do not see a license type or qualification that you believe should be available, please contact your Vertafore representative.

Tips

You can use controls in the License Types field as a quick reference for viewing the qualifications (license lines) that are supported by a specific license type or class in a selected state. After selecting a state in the State(s) Selection section, in the Record License Applications section, click to checkmark the checkbox corresponding to specific license class. The field will expand to display the qualifications that are supported by the selected license in the selected state. No qualifications will display if a selected license class does not require or support a license line or LOA.

 

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