Maintain Resident States

A resident insurance license allows a producer to solicit, quote, negotiate or write insurance in a state in the producer's state of residency. A producer must carry an active resident license in his home state prior to obtaining a non-resident license in any other state.

Use the Maintain Resident States page to add, update, or delete information concerning a producer's state(s) of residency.

View screen capture

To open the Maintain Resident States page, choose one of the following methods:

From the Licensing menu select Producer, and then select Maintain Resident States. Then, perform a Producer Search to find the individual or firm producer for which you want to manage states of residency.
With the record of an individual or firm producer open in the Review/Update Producer page, in the Resident States data section click the Add/Update/Delete Resident States link.

The Maintain Resident States page contains the following sections:

Record Summary

Displays summary information of the producer record currently open for review and/or updating.

View screen capture

Fields and controls in the Record Summary section include the following:

Search Producer: Click the link to start a new search for a producer record. For more information, see Searching for Records.
[Producer Name]: Displays the name of the individual or firm producer whose record currently is open in theReview/Update Producerpage. An icon to the left of the producer name signifies the producer's entity type, either individual () or firm ().Click the producer name link to refresh the producer record that is currently open in the Review/Update Producer page or to re-open the producer's record in the Review/Update Producer page from any other page in the system.
Rating: If a producer has been assigned a productivity rating (no stars, meaning “not rated;” one star, “poor;” two stars, “satisfactory;” three stars, “good;” four stars, “outstanding;” or the symbol signifying a “Do Not Contract” alert), the display-only rating will appear to the right of the producer’s name.
SSN: Individual producers only. Displays an individual producer's Social Security Number. The Social Security Number can be set per security role to mask the first five digits and display only the last four digits. For more information, see Maintain Security Role.
EIN: Firm producers only. Displays a firm producer's Federal Employer Identification Number.
External System ID: Displays the producer's identifier code in the external system that has been Vertafore-configured as your company's "preferred" system. For more information, see External System IDs, Configuration Options, and Advanced Producer Search.
Active BU: Displays the short name of the business units to which a producer is actively assigned (sorted alphabetically). To expand the field to display all active business units, click the node ().
NPN: Displays a producer's unique National Producer Number, assigned by the National Insurance Producer Registry (NIPR).
Resident State/License: Displays the codes of the states that a producer claims as a resident state for licensing purposes (sorted alphabetically) and the producer's license numbers in those states. Includes active or inactive licenses. To expand the field to display all resident states and license numbers, click the node ().
Additional States/Licenses: Displays the codes of the states in which the producer holds non-resident licenses (sorted alphabetically) and the license numbers in those states. Includes active or inactive licenses. To expand the field to display all resident states and license numbers, click the node ().
Producer Contracting Workflow: If your company uses the onboarding and maintenance transaction component of the Sircon Platform, Producer Express, and a producer currently is associated with a request record in Producer Express, you can click the number in the field to launch Producer Express and view or work with the request record. (For more information, see the Sircon Producer Express Online Help.)
Missing Required Information Alert: Displays an alert that the producer record lacks information that has been configured to be required in your company's deployment of the Sircon Platform. A producer record deficient of required information is considered "incomplete," and appointment or termination requests may not be submitted for the producer until the deficiency is corrected. Review the Quick Links box to identify and correct the specific details sections in the record with missing required information. For more information, see Configuration Options.
CE Compliance: Display-only indication of a producer’s unfulfilled continuing education requirements. Indication will not appear if producer is current with continuing education requirements. Available by Vertafore configuration only; for more information, seeConfiguration Options.

Current Resident States

Displays a table listing a selected producer's current resident states.

Fields and controls include the following:

Add Resident State: Click to activate the edit fields in the Add/Update Resident State section, allowing you to add a resident state to the selected producer record.
Delete checkbox: For each resident state displaying in the table, click to checkmark the checkbox to select it for deleting from the selected producer record.
Delete button: Click to delete all selected resident states from the selected producer record.
State: For each resident state displaying in the table, displays its name.
Cert Effective Date: For each resident state displaying in the table, displays the date on which the selected producer earned securities or professional designation certification in that state.
Cert Expiration Date: For each resident state displaying in the table, displays the date on which the selected producer's securities or professional designation certification in that state expired or will expire.
License Expiration Date: For each resident state displaying in the table, displays the date on which the selected producer's resident insurance license in that state expired or will expire.
Edit: For each resident state displaying in the table, click to transfer its corresponding information to the Add/Update Resident State section, where you can update the information.

Add/Update Resident States

Offers edit fields in which you can add or update a selected producer's resident state information.

Fields and controls include the following:

Clear: Click to clear all information currently in the data entry fields.
State: From the dropdown menu, select the name of a state to add as a resident state to the selected producer's record.
Cert Effective Date: Enter the date on which the selected producer earned securities or professional designation certification in the selected resident state. Use the mmddyyyy date format. Or, click the Calendar button () to open a popup calendar from which you can click to select a date.
Cert Expiration Date: Enter the date on which the selected producer's securities or professional designation certification expired or will expire in the selected resident state. Use the mmddyyyy date format. Or, click the Calendar button () to open a popup calendar from which you can click to select a date.
License Expiration Date: Enter the date on which the selected producer's resident insurance license expired or will expire in the selected resident state. Use the mmddyyyy date format. Or, click the Calendar button () to open a popup calendar from which you can click to select a date.

Page Controls

Notes

Note: You cannot delete resident state information related to an active, resident license.

Note: You cannot add as a resident state any state in which a producer holds an active, non-resident license.

Note: Based on your company's business rules, the system may be Vertafore-configured to require all producer records to include at least one resident state. With this configuration in force, a producer record deficient of resident state information is considered "incomplete," and an appointment or termination request may not be submitted for the producer until the deficiency is corrected. The producer record also may be tagged as "incomplete" in the Outbound Data Feed or Producer Data Web Service and communicate this status to your company's internal systems. For more information, see Configuration Options.

Note: By default, if an automated data reconciliation of a producer record (e.g., Quick Sync Producer, Scheduled Sync, etc.) discovers all of the producer's resident licenses to be inactive, the system automatically will inactivate all related resident state information. However, Vertafore can set a configuration option to preserve at least one resident state, even if the related resident license is discovered to be inactive. For more information, see Configuration Options.

Note: The system will not automatically populate nor update the Cert Effective Date, Cert Expiration Date, or License Expiration Date fields.

Tips

When creating a new producer record as part of an automated data reconciliation operation (e.g., Quick Add Producer, Quick Load Producers, etc.), the system automatically will update resident state information on the record, based on resident license information obtained from the national PDB report.