Inactivate License

Use the Inactivate License for State:[StateName] page to manually record the inactivation of a selected license for a selected producer. When you manually inactivate a license, the system automatically inactivates all of the license's related qualifications.

Note that no license or qualification cancellation request will be submitted to the state; the process will result in a "record-only" inactivation of a license and related qualifications displaying in the Licenses/Qualifications data section of the selected producer's record.

ClosedView screen capture of license inactivation

To open the Inactivate License for State:[StateName] page, in the Licenses subsection of the Licenses/Qualifications data section of a selected producer's record click the Inactivate link that corresponds to the license that you want to inactivate.

The Inactivate License for State:[StateName] page contains the following sections:

ClosedRecord Summary

Displays summary information of the producer record currently open for review and/or updating.

ClosedView screen capture

Fields and controls in the Record Summary section include the following:

  • Search Producer: Click the link to start a new search for a producer record. For more information, see Searching for Records.
  • [Producer Name]: Displays the name of the individual or firm producer whose record currently is open in theReview/Update Producerpage. An icon to the left of the producer name signifies the producer's entity type, either individual () or firm ().Click the producer name link to refresh the producer record that is currently open in the Review/Update Producer page or to re-open the producer's record in the Review/Update Producer page from any other page in the system.
  • Rating: If a producer has been assigned a productivity rating (no stars, meaning “not rated;” one star, “poor;” two stars, “satisfactory;” three stars, “good;” four stars, “outstanding;” or the symbol signifying a “Do Not Contract” alert), the display-only rating will appear to the right of the producer’s name.
  • SSN: Individual producers only. Displays an individual producer's Social Security Number. The Social Security Number can be set per security role to mask the first five digits and display only the last four digits. For more information, see Maintain Security Role.
  • EIN: Firm producers only. Displays a firm producer's Federal Employer Identification Number.
  • External System ID: Displays the producer's identifier code in the external system that has been Vertafore-configured as your company's "preferred" system. For more information, see External System IDs, Configuration Options, and Advanced Producer Search.
  • Active BU: Displays the short name of the business units to which a producer is actively assigned (sorted alphabetically). To expand the field to display all active business units, click the node ().
  • NPN: Displays a producer's unique National Producer Number, assigned by the National Insurance Producer Registry (NIPR).
  • Resident State/License: Displays the codes of the states that a producer claims as a resident state for licensing purposes (sorted alphabetically) and the producer's license numbers in those states. Includes active or inactive licenses. To expand the field to display all resident states and license numbers, click the node ().
  • Additional States/Licenses: Displays the codes of the states in which the producer holds non-resident licenses (sorted alphabetically) and the license numbers in those states. Includes active or inactive licenses. To expand the field to display all resident states and license numbers, click the node ().
  • Producer Contracting Workflow: If your company uses the onboarding and maintenance transaction component of the Sircon Platform, Producer Express, and a producer currently is associated with a request record in Producer Express, you can click the number in the field to launch Producer Express and view or work with the request record. (For more information, see the Sircon Producer Express Online Help.)
  • Missing Required Information Alert: Displays an alert that the producer record lacks information that has been configured to be required in your company's deployment of the Sircon Platform. A producer record deficient of required information is considered "incomplete," and appointment or termination requests may not be submitted for the producer until the deficiency is corrected. Review the Quick Links box to identify and correct the specific details sections in the record with missing required information. For more information, see Configuration Options.
  • CE Compliance: Display-only indication of a producer’s unfulfilled continuing education requirements. Indication will not appear if producer is current with continuing education requirements. Available by Vertafore configuration only; for more information, seeConfiguration Options.

ClosedLicense

Displays summary information about the license selected for inactivation.

Fields and controls include the following:

  • License State: Displays the name of the license's issuing regulatory jurisdiction.

  • Status: Displays the current status of the license in Producer Manager.

  • Effective Date: Displays the date on which the current value of the Status field became effective.

  • License Type: Displays the state-specific name or description of the license.

  • Original Issue Date: Displays the date on which the license was initially issued or granted by the state.

  • Expiration Date: Displays only for a license from a state that requires periodic license renewal. May display a value for a license from a state that issues perpetual licenses, if the value has been manually recorded. Displays the state-regulated date on which the license expires. Also known as the "renewal date."

  • License Number: Displays the state license number or identifier.

  • License Suspend Begin Date: Displays the date on which the issuing regulatory jurisdiction suspended the license.

  • License Suspend End Date: Displays the date on which the issuing regulatory jurisdiction reinstated the suspended license.

  • Copy Received: Displays a checkmark in the checkbox if your company holds a physical copy of the license, license certificate, or letter of certification; a blank checkbox if your company does not hold a physical copy of the license, license certificate, or letter of certification.

  • Inactivation Reason: Required. From the dropdown menu, select the reason for the license inactivation. Values in the dropdown menu are state-specific and vary depending on the license-issuing state.

  • Inactivation Date: Required. Enter the date on which the license became or is to become inactive. Use the mmddyyyy date format. Or, click the Calendar button () to open a popup calendar from which you can click to select a date. Must be on or after the value of the Effective Date field in the License section.

ClosedPage Controls

Fields and controls include the following:

  • Save: Click to commit changes to the producer record.

  • Return: Click to open the selected producer's record in the Review/Update Producer page. If you have not first clicked the Save button, any changes will be discarded.

Warnings

All data that is added or updated using this page will apply only to the affected record in Producer Manager. The data will not be transmitted directly from Producer Manager to states nor update state records.

Notes

Note: Values in the Inactivation Reason dropdown menu are system-protected based on state regulations and are neither user- nor Vertafore-configurable.

Note: When an automated data reconciliation updates a producer record containing an inactive license or qualification, and the Inactivation Reason on the record is not “Cancelled,” Producer Manager will preserve the existing Inactivation Reason. However, when the Inactivation Reason on the record is blank, and the record is updated through an automated data reconciliation, Producer Manager will add “Cancelled” as the Inactivation Reason.

Note: If a license is inactivated, through either an automated or manual action, the system will inactivate all of its related qualifications (license lines) automatically. If a newly-inactivated qualification has been supporting an active state appointment, the system will inactivate the appointment through a "record-only" termination. For a carrier customer, this action will not result in an appointment termination transaction being submitted to a state. For more information, see Inactivate License/Inactivate Qualification, Terminate Appointments, Quick Terminate Appointment, and Data Reconciliation.

Note: To delete a producer record from the system, you must first inactivate all licenses, qualifications, appointments, and firm associations on the record. For more information, see Delete Producer.

Tips

Rarely if ever would you want or need to manually inactivate a license on a producer's record. Producer license information, including inactive licenses and qualifications, can be added to the record automatically from state data through an automated data reconciliation operation, such as Quick Sync Producer or Scheduled Syncs.